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Heartland Cleaning has 1 locations, listed below.

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    Business ProfileforHeartland Cleaning

    Cleaning Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2630 Clark Line Rd, Paducah, KY 42003
    BBB File Opened:
    12/7/2022

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Originally hired for mold remediation and assured me that he could do the rest of the restoration work needed. - Mold is still there and he touched every aspect of the other work needing to be done but did not finish anything. - At first, *** ******** stated his shoulder went out when he began slacking on the work, - but when questioned later about it, he had to do work at his house for his refinance to go through. He also mentioned he had other jobs in Paducah, although mine was scheduled at the beginning of September and was supposed to be done be the end of that month. - He took the cooper plumbing from beneath the house, although it didn’t need to be touched, as the city had already checked it. None of the piping he took out is on the property and I believe he took it to be sold. Ive had to hire two additional plumbers to repair the the plumbing. - *** ******** made a burnpit in my back - I would schedule meetings with *** ******** and he would always be about 2 hours late, unless it was to get paid. - *** ******* harbored key to storage, after changing it without my permission, and made comments such as “ that’s my part of the house” - Instead of working, defendant would be talking to the neighbors across the street trying to obtain a property, that he assumed was mine. - I had purchased a new Shopvac for my house, when I released him from his service, he pulled the shopvac out of his van, stating” he wanted to try it out at his house first” - Defendant moved electrical outlet, although I asked him not to, and the plug has not worked since. - When I asked *** ******* after 6 weeks when he was going to be done, he suggested I part of a RV with him and his buddy and I could stay there while he was continuing to work on the house, which would be another 3-4 months. - I stayed in a hotel while the work was supposed to be done, if *** ******** had finished the work or not changed the keys to my property, this wouldn't have been necessary.
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    Customer Reviews

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