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Business Profile

Business Consultants

Avantt Consulting LLC dba Avantt Partners

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/29/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paducah Logistics or Avantt Logistics (***** ***** **** ****** ***** ******** *** ***** owns these companies) will not deliver to my address without a signature. I own a brick and mortar business building that is converted to a multi use residence. Per delivery instructions provided to ****** all deliveries are to be placed in the delivery box under my mailbox or left next to it. No signature is required. For approximately two years the Paducah Logistics deliver service has disregarded my delivery instructions and has threatened delivery drivers with termination if they deliver without a signature. I have seen the instructions from ****** on my account but the drivers have stated the dispatcher says to ignore. I am the customer who has prepaid for the merchandise I purchased and expect my instructions to be followed. Further ****** has instructed this delivery service to deliver without a signature as per my request. This location is the only location that cannot follow instructions. They have decided that the policies they have supercede the customers instructions. I would use a different company if the option was available but it is not.

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