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Business Profile

Financial Services

Kingdom Trust

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Kingdom Trust's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kingdom Trust has 2 locations, listed below.

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    Customer Review Ratings

    1.71

    Average of 17 Customer Reviews

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    Review Details

    • Bob J

      Date: 01/03/2025

      Never received 1099-R for 2022
      Never sent taxes to IRS now owe 31k

      Kingdom Trust

      Date: 01/06/2025

      I understand how frustrating this must be, and I want to assure you that we take your concerns very seriously.
      Upon initial review, our records show that 1099 forms were generated and filed for both 2022 and 2023. However, we will conduct a thorough investigation to ensure everything was processed correctly. One of our service representatives will reach out to you at the number we have on file to discuss this further.

    • Ja K

      Date: 12/28/2024

      I want to express my heartfelt thanks to Amanda and the entire team at Choice by Kingdom Trust for their outstanding service.
      Processing my distribution from IRA in just one week on Dec 2024 was truly remarkable—lightning speed!
      It’s a pleasure to experience such efficiency and professionalism, the contrasting experiences some clients have reported. It is true that it was hard to hold the staffs for processing over the phone, however, upon following their robust on-line processing system and submitting the all required doc, I was pleasantly surprised to see the check in 1 week!

      Kingdom Trust

      Date: 12/30/2024

      Thank you so much for your thoughtful review and kind words about Amanda and our team. We're thrilled to hear your distribution was processed quickly and that our online system worked smoothly for you.
      Your feedback means a lot to us, and we truly appreciate your trust and patience. If you ever need anything, please don't hesitate to reach out.

    • Roy B

      Date: 07/23/2024

      I started with this company via Midas Gold in AZ. More on them in a review for them. Every dealing I had with this company moved at a snails pace. That is actually deprecating to the snail. Twice, after 5 or 6 weeks, after having a customer service rep tell me things were moving, I had to get a VP involved.
      My advice is to avoid this company at any cost. Further, I advise that you should just buy your metals outright and avoid the IRA system altogether as it seems to be a bit of the problem.
      Kingdom Trust, then Choice, now Digital Trust seems to have a real problem treating your retirement with any sense of urgency.

    • Lily C

      Date: 04/18/2024

      There customer service representatives (Maggie with Outgoing Transfer, Jazzlyn, and Laikyn through app's customer chat) are untrained and provide incorrect information constantly. They don't follow up after they have provided incorrect information about fees not being charged to let you know they gave you the wrong information and charge your account. They say they'll waive fees, but they aren't. You can not check the activity and fees for your account to make sure that they were accurately waived. I was told the account transfer fee was $50 on 4/17/2024 by Jazzlyn and then Maggie says the account transfer fee is $100 on 4/18/2024. Get it together!

    • Virginia T

      Date: 04/03/2024

      FYI - the address that is listed as their contact information seems to be empty and up for sale. Does anyone know where they are working from now???

    • Di W

      Date: 03/11/2024

      Worst company ever to deal with. Been trying to get all my assets to another brokerage firm; was told I needed to go thru *********** to sell my silver. Supposedly they did that while I was on the phone w/them 8 weeks ago, but my cash is not showing up anywhere. I think both companies are rip off artists!
      I also think any 5 star reviews you see were planted there by someone in the company. Stay away from ******* ***** *** *********** ****** *******  For supposedly being “Christian”, they do not act like that AT ALL!!!!

    • Stephen S.

      Date: 03/04/2024

      Poor communication. Company will not help me review my IRA account. I started this IRA about 3 years ago. I e tried over and over to contact someone and/or have them contact me. They are just waiting for me to die and then they will steal my money.
      I want out and can’t get out.
      We are talking about a sizable account too.

    • Carlos C

      Date: 01/09/2024

      Absolutely horrible company to work with. Its difficult to get a hold of anyone and once you do, they say they'll get back to you to answer your questions and never do. Use someone else, I cannot emphasize that enough.

    • Sasha P

      Date: 01/03/2024

      If I could give them zero stars I would. This is a money-gab, not an investment.
      They gave one week's notice that they will be carging a minimum of $20 per month or a % of balance, whichever is greater.
      They are also telling me if I do close my account. I will be charged 99$
      I had had over 260$ and now its down to 160 do to fees.
      And will only be $61 after their closing fee.

    • John J

      Date: 07/10/2023

      I hold both precious metals and real estate in a self directed IRA. I am pleased with Kingdom Trust. Self directed IRA's take a bit of learning initially and certainly does not replicate the communication you expect from large 401K/IRA companies. As for self directed IRA, the fees at Kingdom Trust are significantly better than others, who may provide more of a customer interface. So in the end, the question is how much do you want to do versus paying others to do. I'm very happy with Kingdom Trust and find the patience and communication to be just fine for this type of IRA investing. I had zero issues getting money out to purchase real estate and associated charges for insurance, etc.

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