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Find a Location

Cravens Cars has 1 locations, listed below.

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    Business ProfileforCravens Cars

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3999 Crittenden Drive, Louisville, KY 40209
    BBB File Opened:
    10/1/2014
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Yes got a vehicle from this car lot having issues with the vehicle the day I got it kept telling me there mechanic wasn’t gonna be able to get to it anytime some kept saying engine reduce power it has shut down on me on the highway street this is a terrible vehicle that shouldn’t been sold in the first place like they playing with my life wen I’m telling them this vehicle keeps shutting down

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeremy S

    1 star

    01/02/2024

    Recently bought a truck from this business . When it rains , it leaks inside the cabin , thermostat was bad , starter was bad , battery was bad , radiator was bad , transmission as well . Ive been in touch w the manager , he is giving me the run around , and hung up on me . I paid 11,000 cash , and I am stuck w a lemon .

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