Business ProfileforMay Team Realtors

Well, that escalated quickly. My partner and I went to look at a second floor duplex apartment in St. Joseph. Sheree, who showed it to us, said the entire house had been rebuilt from "the studs." I'd seen the listing before - it's been on Zillow for 80+ days, and assumed other folks had passed it over because of some of the architectural quirks. We decided to apply. After driving to the difficult-to-find office located in the Jtown business park to drop off the application and calling Stacy (unsure of her title, just that she "does the paperwork") per her request, I heard nothing for several days. Gave Stacy a call again and found out we were approved. Made another trip to Jtown to drop off the deposit. (Office was locked both times despite it being business hours second time.) She indicated I'd need to get the move in date to them asap; I emailed it that evening. A week goes by and we hear nothing. I call again. She emails back saying the lease will be sent tomorrow. The next day came and went. After waiting a few more days, I call yet again. She says they are working on it and our move in date will "probably" be fine, but that there was no gas to the house and LGE were still "digging." She had mentioned the LGE thing when I'd called about the deposit drop but she made it seem like a minor error, like, the gas hadn't been turned on. After the call ended, I asked my partner to also call. He calls Sheree (the leasing agent? Don't know her title either) Their conversation, and then his conversation with Stacy involved them calling him a liar before hanging up. More details can be found on his Yelp review. At this point emails are getting sent back and forth with each of us copied. Due to the delays in getting info, lack of followup, and treatment towards us, then the gas issue thing (at the showing, we were told a tenant is living downstairs. If house has been available for rent for several months, how was a major gas issue not noticed? And what did the tenant have to do with the past few nights of 20F weather?), we decided to look elsewhere and asked for our deposit back. The house also had zero cable internet outlets which Sheree was apparently unaware of. Stacy told me she would sign whatever form needed for Spectrum to install one which was fine until all this move in date stuff happened and we were unsure our date would be honoured. But wait, there's more! Stacy continued to email my partner at work (copying me) despite him telling her not to and her saying she didn't want to speak with us anymore. (?) (Then stop emailing!) She proceeded to tell us we had attitude, were attacking her and Sheree, that she had talked to the current landlord "again" (my landlord say they've not spoken to anyone) and that she had decided this "was for the best." She falsely accused me of demanding a signed lease before the application was dropped off (I'd asked to see a read only due to some problematic items in my current lease). She also wrote that they do not issue leases until a week before move in and later changed that to say they only send lease a "couple days" early. The lease is all done online through docusign which is odd, considering all the other stuff requires driving to their office in Jtown and submitting all app fees ($54.95/person) and deposits in money order or cashier's check. As of writing this, we have in writing that the deposit will be mailed back tomorrow, so fingers crossed. The listing is back on Zillow. No mention is made of the gas issue nor has the listing updated to say there is no internet outlet or that the W/D are *not* in unit (hookups, yes). My hope, if you made it all the way to the end of this lengthy review (which will be cross posted) is that you steer clear of May Team. Should you need further convincing, go to the BBB site and read the response they made to another complaint. *eye roll*