Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mortgage Lenders

Statewide Mortgage, LLC

Reviews

Customer Review Ratings

4.11/5 stars

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCheryl S

    Date: 05/28/2025

    5 stars
    Over the years I have worked with several different mortgage companies. Statewide Mortgage will now be my number 1 company, The reason being is Honesty. Integrity, Caring. Kim R****** was my loan officer. You will NOT be sorry you contacted her. While yes she works for the company Statewide Mortgage she also cares deeply about helping you get a home and if not approved will point out areas you need to work on and then offer you her phone number if you have questions in the future. So if you are looking for a mortgage company I suggest you give Kim a call. She is wonderful.......
  • Review fromQu W

    Date: 03/01/2025

    5 stars
    2nd time using him. He is always reachable and will respond to any questions you have in a timely manner. A complete professional who explains everything to you clearly and leaves no stone unturned in the buying or selling prices. Works to achieve the best deal for the customer.
  • Review fromAshley M

    Date: 02/21/2025

    5 stars
    Donnie and his staff were very helpful throughout the loan process. Great guy to work with. Highly recommend him.
  • Review fromEddie M

    Date: 11/18/2024

    5 stars
    My wife and I cannot say enough good things about Donnie B*********** at Statewide Morgage. we have used Donnie on several occasions such as refinance and just recently new home loan. even with us moving to Florida, his experience and knowledge really helped us get this loan turned over as smoothly and quickly as possible.
    Thanks Donnie we will be using you again in the future if need be.
    Eddie & Martha
  • Review fromTrina F

    Date: 10/03/2023

    1 star
    Told them I had Bank Ruptcy paid over a year ago ahead of time, Ryan still went into my credit report and I was denied. My score high enough to purchase home and I have 50k to put for down payment and first time home buyer! I feel as though he should have just said he couldn't help because I already have someone ready to give me pre approval letter (several matter of fact). They pick and choose I call him back and of course caught him in a lie. They harass you so much! But I have other lenders. I took the class so he thought he could tell me anything. Beware backdoor discrimination cause they do ask. It's sad,God doesn't like ugly!
    That's who they have to deal with!
  • Review fromJoni D

    Date: 11/10/2022

    5 stars
    I cannot express how grateful I am for Cleve at Statewide Mortgage. I had an unusual situation, requiring many steps in order to complete my loan. I could not have gotten this done anywhere else. But Cleve stuck in there with me the entire time until the deal was completed. He is so helpful, intelligent and patient. I call loan officers like this heavy-lifters, as some aren’t committed to do the extra work. But Cleve will. He’s the absolute best. And my life has considerably improved because he was able to help me. So if you are considering Cleve at Statewide Mortgage, he is your guy!!
  • Review fromAmber D

    Date: 10/16/2022

    5 stars
    I have worked with Cleve several times and he has always made home buying or refinancing such an easy process. He explains everything to you and keeps in contact with you each step of the way.
  • Review fromAngela B

    Date: 10/16/2022

    5 stars
    Exceeded all my expectations! Cleve ***** went above and beyond and made my mortgage experience easy, fast and pleasant. Cleve was extremely patient while answering my many many questions. Cleve was prompt, knowledgeable and very and efficient. Thank you Cleve for being not just my loan officer but for treating me like family!
  • Review fromAvery C

    Date: 10/12/2022

    5 stars
    After being treated poorly and feeling as if our needs were not heard by other mortgage lenders, my wife and I switched to Statewide Mortgage. We were immediate beneficiaries of this switch as we were met with a "treat you like family" mentality. Our loan officer, Cleve Stone, made sure to specifically tackle and address the needs we had so that we could move into our forever home we had already begun building under another lender. There's nothing scarier than to hear that you might not be able to move into the home you've already been building! However, Cleve and Statewide Mortgage were able to make this a smooth and seamless process and redeem the situation. I couldn't recommend them more highly and be sure to ask for Cleve.
  • Review fromKimberly H

    Date: 09/26/2022

    1 star
    I did not have a good experience.ten months to close on house.absolutely terrible loanMy whole family uses statewide mortgage for years.I will not use them again.

    Statewide Mortgage, LLC

    Date: 09/29/2022

    We're sorry to hear that our client had a bad experience. The appraisal for the home - entirely out of our control - came back with a value under the contract price and caused a major delay in the financing process. We have reached out to all parties involved and are awaiting a response.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.