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Business Profile

Credit Union

Class Act Federal Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(502) 964-7575Email BusinessWrite a Review

About

Overview

Class Act Federal Credit Union

3620 Fern Valley Rd

Louisville, KY 40219-1917

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See Hours
Operating Hours
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Closed
Closed

Find a Location

Class Act Federal Credit Union has 3 locations, listed below.

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    BBB Accreditation & Rating

    Class Act Federal Credit Union is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Class Act Federal Credit Union provides financial services, including checking and savings accounts, youth accounts, and investment options through Cetera. The company assists clients with auto loans, personal loans, Visa Platinum credit cards, boat and RV loans, motorcycle loans, solar financing, student loans, credit builder loans, mortgages, and home equity loans.

    BBB Accredited Since: 11/24/1993

    Years in Business: 72

    Products and Services

    Auto Loans, Boat & RV Loans, Checking, Credit Builder Loans, Home Equity Loan, Investments, Key Access, Mortgage, Motorcycle Loans, Online Banking, Personal Loans, Savings, Solar Loans, Student Loans, Visa Platinum Credit Card, Youth Accounts

    Business Details

    Local BBB:
    BBB serving Greater Kentucky and South Central Indiana
    BBB File Opened:
    11/12/1993
    Business Started:
    1/1/1954
    Type of Entity:
    Corporation
    Business Management:
    Ms. Lynn M. Huether, President & CEO
    Mr. Tom Anonson, Executive Vice President
    Mr. Ryan Olexa, Marketing Specialist
    Mr. David Padron, Marketing Director

    Additional Contact Information

    Principal Contacts
    Ms. Lynn M. Huether, President & CEO
    Mr. Tom Anonson, Executive Vice President
    Customer Contacts
    Ms. Lynn M. Huether, President & CEO
    Mr. David Padron, Marketing Director
    Fax numbers
    Other Fax: (502) 966-3176
    Additional Phone Numbers
    Other Phone: (800) 292-2960
    Additional Email Addresses
    Primary: Email this Business
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Credit Union, Loans, Bank, Credit Cards and Plans, Title Loans, Real Estate Loans, Safe Deposit Box Rental

    Latest Reviews

    • Michael A

      "With over 50 years of holding active accounts at the credit union, we have had more trouble in resolving issues with unauthorized ACH withdrawals from our accounts than we ever would have expected. After discovering the unauthorized debits, I requested to speak with a senior account manager, who gave me only resistance when I was seeking assistance." ... Read full review

    • Marcus D

      "They are crooks who have been robbing us for years. I think they are vultures."

    • Carolyn C

      "This bank claims to not adhere to paying out direct deposits on time to collect interest. Overdraft fees are assessed, ignoring dates withdrawals are to drop." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.