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Business Profile

Credit Union

Autotruck Financial Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(502) 459-8981Write a Review

About

Overview

Autotruck Financial Credit Union

7651 Jefferson Green Way

Louisville, KY 40219-3303

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See Hours
Operating Hours
8:30 AM - 5:00 PM
8:30 AM - 5:00 PM
8:30 AM - 5:00 PM
8:30 AM - 5:00 PM
8:30 AM - 6:00 PM
Closed
Closed

Find a Location

Autotruck Financial Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    Autotruck Financial Credit Union is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    Become BBB Accredited

    About This Business

    Autotruck Financial CU provides financial services, including savings accounts, checking accounts, and loan options. The company assists clients with vehicle loans, mortgage loans, and credit card services.

    BBB Accredited Since: 3/28/2000

    Years in Business: 61

    Products and Services

    Accidental Death Insurance, Auto GAPP, Boat Loans, Certificates & IRAs, Checking Accounts, Credit Life Insurance, Debit Card, Disability Insurance, Extended Warranty Protection, Home Equity Loans, Insurance Products, Money Market Account, Money Orders, Mortgage Loans, Motorcycle Loans, Notary Public, Payday Alternative Loans, Prime Advantage Account, RV Loans, Savings Share Account, Share Secured Loans, Signature Loans, Special Share Account, Vehicle Loans, VISA Credit Card, VISA Gift Cards, VISA TravelMoney Cards

    Business Details

    Local BBB:
    BBB serving Greater Kentucky and South Central Indiana
    BBB File Opened:
    10/28/1996
    Business Started:
    1/1/1965
    Type of Entity:
    Corporation
    Business Management:
    Mr. Jason Pendleton, Executive Vice President

    Additional Contact Information

    Principal Contacts
    Mr. Jason Pendleton, Executive Vice President
    Customer Contacts
    Mr. Jason Pendleton, Executive Vice President
    Fax numbers
    Other Fax: (502) 458-0371
    Additional Phone Numbers
    Other Phone: (270) 781-4365
    Additional Websites
    autotruckfcu.org
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 68617 for this business, issued by National Credit Union Administration

    National Credit Union Administration

    1775 Duke Street

    Alexandria VA 22314

    Fax: (703) 5186409

    Website

    Additional Information

    Business Categories
    Credit Union

    Latest Reviews

    • Darren H

      "I will have been a member of this credit union for five years in July 2025 with only a savings account. I have had three auto loans, a motorcycle and signature loan over that span in which neither have ever defaulted or even been thirty days past due." ... Read full review

    • Ashley B

      "So when yall went to the virtual banking you all stopped letting us the customer the people keeping yall in business link our bank accounts like it’s 2024 we use our accounts to link to everything!" ... Read full review

    • Don Z

      "This bank is, based on 55 years of life (me) and having bern a financial executive at PaineWebber, the most backward, stupifying, and uncongenial financial company I have ever, both dealt with, and imagined.No specifics, please, just please please please pull your account and never look back." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.