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Find a Location

Alpine Auto Finance LLC has 1 locations, listed below.

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    Business ProfileforAlpine Auto Finance LLC

    Consumer Finance Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 991221, Louisville, KY 40269
    BBB File Opened:
    2/22/2019

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    06/30/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Since the city got shut down and nobody could work alpine auto has been harassing me about paying them. We came to an agreement but then they start tryna force me to pay more. I paid what they asked so forward to may 15 2021 I made my car payment in full amount $188 over the phone and we set up the next payment date. On the 19th of may at 4 p.m alpine cut off my car and said I had to pay 1800 or at least half or my car would stay disabled. An employee named **** told me the government has been giving out stimulus check so she know I have money. When I made my payment they didn’t say anything about paying the half or the full amount. I don’t see how they allowed my account to get that “past due” but when I’m late 4 days they cut off my car. I honestly feel like I’m getting bullied out of my money but I need my car to get my girlfriend back and forth to work and to work myself. They put my payment date on the opposite week of my pay week and won’t change it.
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    Customer Reviews

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