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Business Profile

Collections Agencies

Caine & Weiner Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 41 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with PROGRESSIVE . I do not have a contract with PROGRESSIVE. They did not provide me with the original contract as requested

    Business Response

    Date: 07/25/2023

    The
    consumer states that they do not have a contract with Caine &
    Weiner.  Caine & Weiner is a debt
    collector.  The debt is for auto
    insurance with Progressive.  We collect
    on behalf of our client, Progressive. 
    Our records indicate that we forwarded the initial letter to the
    consumer on March 18, 2019, to the address provided by our client.   The first validation was sent September
    30, 2019.  Validation will be sent
    again today, July 25, 2023, to the address in the complaint.  We will send a request to the credit
    reporting agencies to mark the account as 'Disputed'.   The contract was established with
    Progressive.  The contract should be
    requested through Progressive.  As a
    90-year old company, Caine & Weiner wants to help consumers in any way
    possible.  We encourage the consumer to call our office at ************   and ask for a manager for further assistance.   We may also be contacted at
    ******************    

  • Initial Complaint

    Date:07/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable with this debt with progressive. I do not have a contract with the collection agency Caine and Weiner company. They did not provide with me the original contract as requested

    Business Response

    Date: 07/20/2023

    The consumer states that they do not have a contract with Caine & Weiner. Caine & Weiner is a debt collector. The debt is for auto insurance with Progressive. We collect on behalf of our client, Progressive.  Our records indicate that we forwarded the initial letter to the consumer on March 28, 2023, to the address provided by our client. Validation was requested today, July 20, 2023, and will be sent to the address in the complaint. The account has been flagged as 'Disputed' in our office. We will send a request to the credit reporting agencies to mark the file as disputed.  As a 90-year-old company, Caine & Weiner wants to help consumers in any way possible. We encourage the consumer to call our office at ************ and ask for a manager for further assistance. We may also be contacted at ******************   

  • Initial Complaint

    Date:05/31/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im not liable for this debt with progressive. I do not have a contract with Caine & Weiner company.. They did not provide me with the original contract as i requested.

  • Initial Complaint

    Date:05/31/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I AM NOT LIABLE FOR THIS DEBT WITH PROGRESSIVE INSURANCE. I DO NOT HAVE A CONTRACT WITH THE COLLECTION AGENCY CAINE & WEINER COMPANY. THE DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS REQUESTED.

  • Initial Complaint

    Date:05/31/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with CAINE & WEINER Company, Inc. I do not have a contract with PROGRESSIVE, they did not provide me with the original contract as requested.

  • Initial Complaint

    Date:05/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with, CAINE & WEINER COMPA I do not have a contract. with,
    PAYSAFE PAYMENT PROCESSING SOL LP, they did not provide me. with the original contract as I requested

  • Initial Complaint

    Date:05/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was reviewing my credit reports and found this company had file a collection charge on my file for 158.00. I am not liable for the debt owed to Caine and Weiner. I do not have a contract with them. Since I don't owe them, I want them to remove this from my credit report.

    Please provide the following: Validation of Debt Request -Proof that you can collect on a debt in my state -Proof of the date the account went into delinquency -Your Bond (if required) in the event I need to seek counsel -Proof of your right to own/collect this alleged debt -Balance claimed including all fees, interest, and penalties -Contract bearing my personal signature As you may be aware

  • Initial Complaint

    Date:03/09/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with *********** and do not have a contract with Caine and Weiner. They did not provide me with the original application like I asked. I demand this account be deleted from my credit report.

  • Initial Complaint

    Date:02/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********** ******* ******* *** ********* *** **** ******** ** *****
    DATE 2/5/23

    ***** * ****** ******* **** ********* ***** *** ***** ******* ***** ** ***** ***** * ****** ******** ******* I am in receipt of your company’s letter informing me you’re handling the collection of the accounts mentioned above. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between (CAINE & WEINER COMPANY} and me which makes you a person entitled to enforce a commercial claim against me. This letter is NOT a request for verification or validation.
    This is a request for proof of contract to substantiate your claim. Provide me with a certified copy of an original contract, with my signature specifically naming your company as a person entitled to enforce a commercial claim against me . Certifications can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question.
    Failure to respond and provide strict proof of contract will constitute your tactic agreement that you,
    CAINE & WEINER COMPANY are NOT entitled to enforce a claim against me. In the event you continue your collection efforts against me without providing proof of contract, I will file a complaint with the ******** ******* *** ******* ***** *********** and file a ****** ****** ******* *** *** ********** *** ******** ** *******.
    You have 30 days to provide strict proof of contract. In the event you can’t provide strict proof of contract, YOU MUST CEASE AND DESIST ANY AND ALL COLLECTION EFFORTS AND IMMEDIATLEY REMOVE ANY DEROGATORY INFORMATION REPORTED TO THE CONSUMER REPORTING AGENCIES. If you transfer this account to any attorney without providing proof of contract, They will be immediately reported to the ***** *** *********** and professional liability fund for code of ethics violations.

  • Initial Complaint

    Date:01/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been a victim of identity theft. I believe this debt is a result of this crime. I deny that this is my debt. I acknowledge this debt in the amount of $200 was established without my knowledge or my consent. I have no contractual agreement with CAINE & WEINER COMPANY INC or ***********. I have previously forwarded a copy of a police report and CAINE & WEINER COMPANY INC has refused to honor my report. Please remove this inaccurate and derogatory item from my credit report.

Caine & Weiner Company, Inc. is NOT a BBB Accredited Business.

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