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          Find a Location

          Wendy's has 26 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wendy's

              3309 Collins Lane Louisville, KY 40245

            • Wendy's

              5101 Preston Highway Louisville, KY 40213

            • Wendy's

              4041 Taylorsville Road Louisville, KY 40220

            • Wendy's

              321 South 5th Street Louisville, KY 40202

            • Wendy's

              3610 Buechel By-Pass Louisville, KY 40218

            Business ProfileWendy's

            Carry Out Food
            Multi Location Business

            Contact Information

            3309 Collins Lane

            Louisville, KY 40245

            Email this Business
            (888) 624-8140

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Wendy's has 26 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wendy's

                3309 Collins Lane Louisville, KY 40245

              • Wendy's

                5101 Preston Highway Louisville, KY 40213

              • Wendy's

                4041 Taylorsville Road Louisville, KY 40220

              • Wendy's

                321 South 5th Street Louisville, KY 40202

              • Wendy's

                3610 Buechel By-Pass Louisville, KY 40218

              Location of This Business
              3309 Collins Lane, Louisville, KY 40245
              Email this Business
              BBB File Opened:
              2/11/1997
              Years in Business:
              28
              Business Started:
              2/1/1996
              Business Incorporated:
              1/1/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • Manna, Inc.
              • Bridgeman Foods
              • B. F. South, Inc.
              • Wendy's of Louisville
              Business Management
              • Mr. Ulysses L. Bridgeman Jr., President
              • Ms. Gladys Barclay, Controller
              • Ms. Karen Raisor, Accounts Payable
              • Mr. Ron Lewellen, Director of Operations
              • Ms. Mary Gardner, Marketing Manager
              • Hotline, fax: 254-7031
              Contact Information

              Principal

              • Mr. Ulysses L. Bridgeman Jr., President

              Customer Contact

              • Ms. Mary Gardner, Marketing Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/23/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Friday August 18th I went to local Wendys and went to walk in, they had the doors LOCKED at 6:30PM and a trash can with an wet floor sign on top of it in front of the door blocking it from being opened. Then they ignored everyone at the door, and sat in the drive thru waiting for my order to just be taken for over 30 minutes. I would have left but my kiddo really wanted Wendys so I stayed, and after paying 15$ and waiting nearly an hour in the line I finally got to get home. Not only is it disgusting to drag your filthy trash can to put in the way of your glass door, but adding your wet floor sign on top was even more disgusting. Why are the doors locked at 6:30 on an Friday night anyway? I also noticed your employees hiding behind the building, and your line was wrapped all the way around the building, and these kids were not taking orders, they were hiding behind your freezer outside. Roll back the cameras and watch. Maybe you can see what they were doing besides working on your dime. I even messaged the Facebook account, and to no surprise. I got no reply but they are still posting on Facebook.
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Johnice W.

              12/31/2023

              The customer service is trash and need to be fired.... I went there today to get me some food to come back and enjoy my beautiful day. I pull up to the drive-thru and get rushed to order just two items, then as I pull up to the window I hear the man who took my order say "I DONT KNOW WHY ******* COME HERE'... HE THEN TOLD ME THAT HE WAS UPSET THAT IT TOOK ME TOO LONG TO ORDER MY TWO ITEMS, HE THEN REFUSED TO ALLOW ME TO PAY AND FORCE ME TO TAKE MY CARD BACK AS I'M PULLING OFF HE THEN CALLS ME A *****.... This Wendy's has horrible customer service and I have NEVER experienced this at any restaurant ....They need to be shut down until they get good workers who actually want to be there working instead of weak men with no customer service skills who are calling people ******* because they are upset it took someone 'too long to order'

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

              More Info on Local BBB

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