Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Candles

Goose Creek Candle Company
Visit Website(800) 775-1388
See Hours
Operating Hours
Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

About

This business has 1 alert

About This Business

Products and Services

Candles & Home Fragrance Candles All 3-Wick Candles Spring Candles Signature Collection Strawberry Shortcake x Goose Creek Pumpkin Candles Fall Candles Single Wick Candles Candles for Men Aromatherapy Candles Odor Control Candles New Arrivals Wax Melts Fragrance Plug-ins Essential Oils Room Sprays Fragrance Plug-ins Trending 3-Wick Candles Body Care All Body Care Lush Foaming Hand Soaps Shower Gels Body Lotion Hand Sanitizers Wax Melts Fragrance Plug-ins

Business Details

BBB File Opened:
8/23/2017
Business Started:
3/5/2015
Business Started Locally:
3/5/2015
Business Incorporated:
11/4/2015
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mrs. Madison Meece-Taylor, Customer Care Supervisor

Additional Contact Information

Principal Contacts
Mrs. Madison Meece-Taylor, Customer Care Supervisor
Customer Contacts
Mrs. Madison Meece-Taylor, Customer Care Supervisor
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media
Facebook

Additional Information

Refund and Exchange Policy
Our desire is to make every purchase a happy one! Eligible items may be returned within 30 days of the purchase date for a refund or gift card. Ineligible items include body care, select used items, and licensed products. Not sure if your item qualifies for a return? Click here to chat with a Customer Experience Agent!


Items must be securely packed in original packaging to ensure safe delivery back to our facility. If items arrive back at our facility broken, it could impact the refund amount.
Once your items have been safely packaged up, our team will schedule a UPS pickup to conveniently retrieve the merchandise from your home. In this event, we would cover all return fees minus a $5.99 service charge that UPS charges us.
Once your merchandise has been returned to our facility, please allow us up to 5 business days to process the return and issue a refund or gift card.
Please note original shipping fees are non-refundable.
Business Categories
Candles

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.