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Find a Location

My 3 Son's Moving has 1 locations, listed below.

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    Business ProfileforMy 3 Son's Moving

    Moving Companies

    At-a-glance

    Customer Reviews

    2.09/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We offer local/out of state residential moving services, commercial, packing, storing, and logistics services. 

    Business Details

    Location of This Business
    2121 Richmond Rd Ste 202B Suite 202B, Lexington, KY 40502-1213
    BBB File Opened:
    10/21/2016
    Years in Business:
    8
    Business Started:
    5/20/2015
    Business Management
    • Mr. David Schlegel, President
    Contact Information

    Principal

    • Mr. David Schlegel, President

    Customer Contact

    • Mr. David Schlegel, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In late June of this year, My 3 Sons Moving was paid over $5000 to move us from London Ky to Johnson City TN. During the move there was significant damage to our property. That damage included loosing the screws and bolts to attach dresser mirrors, scratches on some expensive furniture, broken glass on a side table, broken leg on daughters jewelry organizer, and more similar. Additionally they unloaded one of the two trucks in the middle of the night when I could not observe them. It took me two days to organize the mess they made- literally threw the stuff in a pile. We informed them about the damages and agreed to overlook most of it with a couple of exceptions 1) they needed to repair a broken antique table, and 2) they needed to get someone to reassemble a tread mill they unnecessarily disassembled and lost the specialty bolts needed. Repeated phone calls and texts resulted in continuous excuses like “we are waiting on someone to get back to us on the repairs” We want our table and our treadmill repaired!
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Buryl T

    1 star

    04/18/2024

    Our experience with My 3 Sons moving was very poor. We hired them for a multi-stage move. We moved our belongings from an existing house to a warehouse for storage and then to a newly remodeled home. Their staff while always polite were obviously inexperienced; in fact on the last leg of the move one of their employees said it was his first move and he was clearly upset by the damage they causing to the house. The movers stacked boxes clearly marked as fragile haphazardly in the warehouse. They forced large furniture pieces through doorways causing damage to our sofa and leather chairs. They knocked several large holes in drywall trying to get an armoire down the steps and then told me it was not able to be moved and suggested I sell it with the house. One of the trucks leaked oil like a sieve and when I advised the team leader that oil was literally running down the driveway he stated that it had leaked for a while and that he had advised the manager but they had not fixed it. They broke antique china, scarred leather furniture, made deep gouges in hardwood floors & left large pools of oil on the driveway. The team leader told me to contact their manager but actually warned me that it would take multiple attempts for me to get a claim filed. I was able to file a claim reasonably quickly however after their manager came to review damages and take photos he avoided my calls for weeks and weeks. Repeated calls to their offices went unanswered or a message was taken but no call returned. I was never permitted to talk with the manager nor the owner; I was advised they did not take calls from customers. Approximately 2 months went by before I was contacted with a miniscule check to cover damages. I cannot in good conscious recommend this company.

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