Business ProfileforWeed Man Lawn Care

I have agreement with Weedman for 6 applications for the early spring to late fall of 2023. Each application was $281.01. I paid for the first application on 04/24/23 and for the 2nd application on 06/08/23. I was mailed an invoice for July's application in the amount of $307.40. On 09/21/23 I talked with Justin at Weedman. I explained to him that the amount should be $281.01. He agreed and said he would revise. In or around late October of 2023, I received a letter from a debt collector in the amount of $313.33. There had been zero communication from Weedman to me after my conversation with Justin in September. No calls, no letters or emails. Surprised by this I called Weedman to discuss. I talked with ****** on 11/06/23 and he looked at my account and was not sure why the July application was $307.40. He told me he would have a supervisor call back. I heard nothing back so I called again on 11/27/23 and talked with *****. Same conversation, she didn't know why the invoice was more that the agreement but would have ******* her mgr call me and remove me from collections as I agreed to pay the agreed amt of $281.01. I heard nothing back so I called again on 12/04/23 and talked with *****. ***** told me her mgr would call me back. Today is January 9th and I have still not heard back. I did however pay the debt collector $281.01 on 11/27/23 reference #******* I would just like someone from Weedman to call me to discuss why the miscommunication, lack of follow up and to possibly continue services. This was the 2nd year I used their services and I've always been in good standing with them.