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          PayHOA.com has 1 locations, listed below.

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            • PayHOA.com

              400 E Vine St STE 201 Lexington, KY 40507-1762

            Business ProfilePayHOA.com

            Business Process Management

            Contact Information

            400 E Vine St STE 201

            Lexington, KY 40507-1762

            Visit Website

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            400 E Vine St STE 201, Lexington, KY 40507-1762
            BBB File Opened:
            10/13/2021
            Business Incorporated:
            3/9/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Michael Bollinger, CEO/Owner
            Contact Information

            Principal

            • Mr. Michael Bollinger, CEO/Owner

            Customer Contact

            • Mr. Michael Bollinger, CEO/Owner
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/13/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            The HOA for the condominium complex where I own a unit had contracted with PayHOA to collect the monthly regime fee. The contract was terminated when they hired a company to manage the property. I had previously arranged for an automatic withdrawal from my account. In September, PayHOA withdrew the fee when they should not have. I was refunded 13 days later supposedly to allow for clearance. They were well aware at that time the withdrawal was in 'error'. Now again in October the same withdrawal has occurred. I consider this to be a fraudulent action as they are aware of the 'issue'. Again they claim they will refund the money after 'time for clearance'. I want them to refund immediately and also feel that some form of remuneration for the inconvenience would be in order. I addition I want them to cease and desist removing funds from my account. In addition, as far as I can tell, there is no contact telephone number for this company for communications.
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Cody T

            01/01/2024

            PayHOA has exceptional customer support and a team of developers that is responsive and actively works to improve the product. The complaints I see here are clearly misdirected -- they are complaints about the nature of payments processing in the US, and not complaints that are specific to payhoa.

            PayHOA.com Response

            01/02/2024

            Cody, Thank you for the kind words! We appreciate your business! Best, Mike Bollinger
            Read 1 More Customer Review

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            BBB serving Greater Kentucky and South Central Indiana

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