Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

HealthWarehouse.com is an online pharmacy based in Florence, Kentucky. The company's services are available nationwide, shipping prescription medication, veterinary medication, and over-the-counter products direct to patients' doors. 

 

Products and Services

Diabetic Supplies, Diet & Nutrition, Allergy & Sinus, Cold & Flu, Pain & Fever, Digestive Health, Hair Care, Pet Care, Online Pharmacy

Business Details

Local BBB:
BBB Cincinnati
BBB File Opened:
11/24/2008
Business Started:
8/1/2007
Business Started Locally:
1/1/2008
Business Incorporated:
9/2/2014
Type of Entity:
Corporation
Alternate Names:
Hwareh.com, Inc.
HealthWarehouse.Pharmacy
HeWa
Business Management:
Mr. Justin Danford, Manager
Mr. Joseph Peters, President/CEO

Additional Contact Information

Principal Contacts
Mr. Justin Danford, Manager
Mr. Joseph Peters, President/CEO
Customer Contacts
Mr. Justin Danford, Manager
Fax numbers
Primary Fax: (888) 870-2808
Additional Email Addresses
Primary: Email this Business
Additional Websites
Website 1

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 021835150 for this business, issued by Ohio State Board of Pharmacy. The expiration date of this license is 3/31/2025.

Ohio State Board of Pharmacy

77 S High Street Room 1702

Columbus OH 43215

(614) 466-4143

Fax: (614) 7524836

Website

BBB records show a license number of P07453 for this business, issued by Kentucky Pharmacy Board. The expiration date of this license is 6/30/2025.

Kentucky Pharmacy Board

2624 Research Park Drive, Suite 203

Lexington KY 40511

(859) 246-2820

Fax: (859) 2462823

Website

BBB records show a license number of 64000967a for this business, issued by Indiana Board of Pharmacy. The expiration date of this license is 12/31/2025.

Indiana Board of Pharmacy

402 West Washington Street W072

Indianapolis IN 46204

Additional Information

Refund and Exchange Policy

Below is our general return policy. However, if you ever need anything please contact us directly. We understand that unique situations arise and we are here to help. While it's important for us to have a general policy, not every situation fits and our team is trained to resolve your unique situation to ensure you are properly taken care of.

A customer can cancel an order up to 10 minutes after the order is placed.  If the 10 minute grace period has passed, please contact Customer Service at [email protected] or 1-800-748-7001 to request the cancellation of an order.

We are prevented by law from accepting returns for any prescription medication. If you are not 100% satisfied with your Over the Counter purchase, we will be happy to accept a return for a full refund. You can return your non-prescription purchase for up to 90 days from the purchase date, with no restocking fees. Products must be unopened, in the condition you received them, and in the original box. For more information, visit https://www.healthwarehouse.com/return-policy

Other Resources
Kentucky Pharmacy Board
2624 Research Park Drive, Suite 203
Lexington KY 40511
Phone Number: (859) 246-2820
Fax Number: (859) 246-2823
http://pharmacy.ky.gov/
[email protected]
Ohio State Board of Pharmacy
77 S High Street Room 1702
Columbus OH 43215
Phone Number: (614)466-4143
Fax Number: (614)752-4836
https://www.pharmacy.ohio.gov/
Business Categories
Online Pharmacy, Pharmacy

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.