Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Wildwood Inn has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileWildwood Inn

            Hotels

            Additional business information

            Additional Info:
            In February 2014 the Wildwood Inn was re-branded and began doing business as Howard Johnson Florence/Cincinnati. The hotel is now part of Wyndham Worldwide, one of the largest hospitality companies in the world with more than 55 brands including Howard Johnson, Wyndham Hotels and Resorts, Ramada, Days Inn, and Super 8.

             
            See all additional business information

            Contact Information

            7809 US 42

            Florence, KY 41042

            Email this Business
            (859) 371-6300

            Customer Reviews

            2.6/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers hotel accommodations and themed spa suites.

            Products & Services

            rooms

            Business Details

            Location of This Business
            7809 US 42, Florence, KY 41042
            Email this Business
            BBB File Opened:
            12/31/1987
            Years in Business:
            61
            Business Started:
            1/1/1963
            Type of Entity:
            Corporation
            Alternate Business Name
            • Wildwood Inn Tropical Dome & Theme Suites
            Business Management
            • Mr. Amin M. Jiwani, Manager
            • Mr. Gurvir Hira, President
            • Mr. Robbie Sumpter, General Manager
            Contact Information

            Principal

            • Mr. Gurvir Hira, President

            Customer Contact

            • Mr. Robbie Sumpter, General Manager
            Additional Contact Information

            Fax Numbers

            • (859) 538-1459
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/25/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I paid for a nonsmoking king room, we got in around 5:00p and the room reeked of smoke, the bedding was stained and I called at 5:13p once we got pictures of everything and they offered to give us a 20% off discount since no other rooms were available, no clean(unstained) bedding was available and gave us the option to check out…. We paid 180 for the room we didn’t have the money to go somewhere else and it ruined the evening for my best friend as it was her birthday we were celebrating. We left after almost 2 hours of waiting on clean bedding hoping something would change and then my best friend had asked for someone to clean the bathroom in her suite and she was disrespected and yelled at over the phone we all checked out immediately. We used booking a third party for the room so we’ve reached out to them as well and I would just like a full refund. I don’t have money to just let go in the wind because they don’t have enough money to purchase what is essential for the business to operate smoothly
            Read More
            Read 4 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Maggie C

            04/24/2024

            So I try to take my kids swim in like I normally do. They always always let us pay to swim. And today I go and the manager was extremely rude. Yelling at me and telling me to get out. When I was talking to him calmly, he continued to yell at me. And then when I tried to talk to the other lady that was working there, he told her pretty much to shut up and not speak to me and told me to get out. Try to lie on my kids and be, didn't. Even just very disrespectful. And I'm trying to get the number to corporate.And I asked them for it and they refuse to give it to me

            Wildwood Inn Response

            04/25/2024

            We are sorry that you feel like we were disrespectful but the situation was calmly explained to your husband before you came in and proceeded to argue with us about the situation with your children from the last time you all were here. We would have been more than happy to give you the corporate number had you asked for it while you were here. We appreciate your business in the past but unfortunately, we cannot have kids running around the pool area or eating while in the pool. That is what was explained to your husband when he first came in. We tried to explain that to you but you were not listening and just went straight to saying the staff was being rude. Your husband did not have any issues when we told him why unfortunately we cannot continue to allow your family to swim here. Our staff that was working did not tell his coworker to shut up, once they saw you were not going to stop arguing, it is our policy to try and stop interaction with the other party.
            Read 4 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.