Business ProfileforBoB's Original Sweeper Shop

I purchased a ****** vacuum cleaner for $800 from these people on 12/28/23.  (Yes, I know, I got suckered by a savvy Snake Oil Salesman.  I was told that this vacuum cleaner was the greatest thing since sliced bread!  The second coming!  God bless). It worked "two times" and then stopped working.  I returned it on 1/25/24.  If I owned this business I would have been "horrified" that I had sold someone in my community an $800 vacuum cleaner that only worked "two times". But not Bob's.  Any business in today's world would have apologized, given me a new vacuum cleaner and/or refunded me my money.  But not Bob's.  Bob's simply told me that "that's the way it goes sometimes".  These people are living in a past reality where you stick the customer with a Lemon.  I was told that the repair was a quick fix.  I called the next week (no, they did not "call me" to follow up as promised) and I was told that a part was ordered.  Weeks went by and I never heard from Bob's.  I needed a vacuum cleaner (yes, that's why I purchased a vacuum cleaner!) so I went out and purchased a Shark vacuum cleaner that was on sale at ******* for $350 (it works wonderfully!).  A month later on 2/24/24 Bob's calls me and tells me that my ****** was ready to be picked up.  One month!  (This is a c**p product by the way.  A $200 vacuum cleaner.  Very heavy and it does not swivel).  I told them that I "wanted out of my relationship with them" and that they could simply refund me my $800.  Bob's has refused my request.  Stay away from these people!  God bless.