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Find a Location

Ace Pawn Shop has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ace Pawn Shop

      10343 Regina Belcher Hwy Elkhorn City, KY 41522-8510

      BBB Accredited Business
    • Ace Pawn Shop

      PO Box 534 Regina, KY 41559-0534

      BBB Accredited Business

    Business ProfileforAce Pawn Shop

    Pawnbroker
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2005

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Pawn Shop, Pawn

    Business Details

    This is a multi-location business.

    Find a Location

    Ace Pawn Shop has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ace Pawn Shop

        10343 Regina Belcher Hwy Elkhorn City, KY 41522-8510

        BBB Accredited Business
      • Ace Pawn Shop

        PO Box 534 Regina, KY 41559-0534

        BBB Accredited Business
      Location of This Business
      10343 Regina Belcher Hwy, Elkhorn City, KY 41522-8510
      BBB File Opened:
      10/31/2005
      Years in Business:
      23
      Business Started:
      1/1/2001
      Accredited Since:
      10/1/2005
      Type of Entity:
      Sole Proprietorship
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      10:00 AM - 1:30 PM
      Su:
      Closed
      Business Management
      • Ms. Anita Coleman, Owner
      Contact Information

      Principal

      • Ms. Anita Coleman, Owner

      Customer Contact

      • Ms. Anita Coleman, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I came into ACE pawn in Elkhorn Kentucky for a 9mm, I was sold a ******* for just over 100 usd. I came back asking for a ***, was told they have none and took my phone number, when I got home they stated they "randomly" found a *** in the backroom, I came back and "sold" the ******* which they gave me 50 dollars, I used that to and cash I had for the *** (which was brand new in box never used)...short time later I explained I still have not fired this but got extra items bought with it and could be loaned 100usd since I am buying it back and do not want to pay too much. I have been coming in off and on paying on it. Everytime I paid I was never given a full receipt or a new receipt (only amount paid that day and date wrote onto my original ticket). I was told it would be 220% interest if I paid in 12 months and less interest if paid off in 90 days (I went with 12 months and had been making my payments past 90 days). I repeatedly told them this was not a sale I was paying to get back. Everytime I made payments I asked...how much time do I have before it is re sold and they stated "no time limit, we just keep adding interest and it is 220% for 12 months" every payment I asked how much do I have to bring in next month to get my stuff back and what the monthly interest is and their reply was "we can not tell you that, you will only know that day". I explained these things they write down gives me zero info on anything it just shows how much I gave them that day and nothing else and was ignored (this happened every payment). The 90 days was explained to me as "if ZERO payments are made"...they said since I have been making payments I do not have to worry about this I am on 12 month plan (which I never went past before item sold). I came in to make another payment and showed my ticket, they KEPT my ticket with payments made and put behind their computer telling me 10 day notice does not have to be given and then laughed at KRS 226 saying this statute was false.
      Read More

      Customer Reviews

      0 Customer Reviews

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