Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Piles Chevrolet provides new and used vehicle sales, including Chevrolet cars, trucks, and SUVs. The company assists clients with vehicle financing options, service appointments, and parts requests. Their service center handles repairs and maintenance for various vehicles.

BBB Accredited Since: 9/1/2010

Years in Business: 69

Products and Services

Chevrolet Service, Collision Center, Financing Options, GM Accessories, Lease Options, New Chevrolet Equinox, New Chevrolet Silverado 1500, New Chevrolet Silverado 2500, New Chevrolet Traverse, New Chevrolet Trax, Parts Department, Pre-owned Vehicles, Test Drive Scheduling, Trade Appraisal, Vehicle Detailing

Business Details

BBB File Opened:
3/8/2005
Business Started:
1/1/1956
Business Incorporated:
6/30/1964
Type of Entity:
Corporation
Alternate Names:
Piles GM
Piles Oldsmobile
Piles Pontiac
Piles Chevrolet-Olds-Pontiac-Buick-Geo, Inc. (FORMER)
Piles Buick
Business Management:
Mr. William Piles, President
Mr. Randy Mann, General Sales Manager

Additional Contact Information

Principal Contacts
Mr. William Piles, President
Customer Contacts
Mr. Buck Walter, General Manager & V.P.
Mr. William Piles, President
Mr. Steve Davis, Service Manager
Mr. Randy Mann, General Sales Manager
Fax numbers
Primary Fax: (859) 824-6088
Additional Phone Numbers
Other Phone: (859) 903-4782
Other Phone: (859) 903-4786
Additional Email Addresses
Primary: Email this Business

Additional Operating Hours

Sales
Monday8:00 AM - 8:00 AM
Tuesday8:00 AM - 8:00 AM
Wednesday8:00 AM - 8:00 AM
Thursday8:00 AM - 8:00 AM
Friday8:00 AM - 8:00 AM
Saturday8:00 AM - 6:00 PM
SundayClosed
Service
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed
Parts
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 529525041 for this business, issued by Kentucky Motor Vehicle Commission. The expiration date of this license is 12/31/2025.

Kentucky Motor Vehicle Commission

105 Sea Hero Road, Suite 1

Frankfort KY 40601

502-5731000

Fax: (502) 5731003

Additional Information

Latest Reviews

  • Patricia M

    "I’ve got a few issues with the collision part of Piles, first. My truck was brought in on Oct 15th after a tractor trailer hit it." ... Read full review

  • Patrick C.

    "I bought a truck from Piles. Found out later that there was SEVERE structural damage reported on it prior to my purchase." ... Read full review

  • Christopher H

    "Vehicle had an exhaust issue when I purchased it that was assured to be fixed, but has never been fully fixed. It has caused the vehicle now to have multiple problems and the Service manager knows about it and literally put me off for months "getting approval" for the fix and now the 1 year warranty has been passed for a few months." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.