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Business Profile

General Contractor

Adam's Quality Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** ****** was to install, sand and put 3 top coats onto red oak hardwood flooring at my lake house, *** ******** *** ************ ** *****. Initial verbal agreement of cash deal was agreed by both parties of $13,400.00. Start date was April 9, 2025 with a cash payment of $4,300.00 for materials only.
    *Cash payment $4,000.00 was paid on May 1, 2025 for partial labor.
    *Cash payment $2,500.00 was paid on May 9, 2025 for partial labor.
    *Extra red oak flooring was returned by him to ******** ******** ***** * *** * **** *** ************ ** ***** for cash for him. The return amount was $551.61. Return date was July 7, 2025.
    *He wanted more cash for the steps. The initial $4,300.00 was to cover all of the material for total job. He went and purchased the wood for steps using my personal credit card in the amount of $807.49 on July 8, 2025.
    *Cash payment $1,000.00 was paid on July 12, 2025.

    With all of the above paid I still owed a total of $440.92

    Then he wanted me to pay for the top coat finish and related materials to finish the floor. I paid ***** ********* with my personal credit card for a total of $1,301.42 AUG 6, 2025. This shipment was sent to ****** house. I asked him to bring the total shipment to my lake house so I would have this at my house because I was starting to suspect that he was not going to finish the job with multiple and continual excuses (verbally and in text) week after week on why he could not come finish the job. He sent me a text saying he could not come to work on floor and IF I wanted to get someone else I could. I ended up shipping back all of the unopened boxes of top coat finish and materials back to ***** ********* for a partial refund of $1,103.45 on August 28, 2025. I had to pay for shipment and a restocking fee. When the cash stopped **** stopped.

Adam's Quality Construction is NOT a BBB Accredited Business.

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