Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

New Car Dealers

Don Franklin Ford, Inc.
BBB Accredited BusinessA+Rated by BBB
Visit Website(270) 384-3016Email BusinessWrite a Review

About

Overview

Don Franklin Ford, Inc.

3211 Adair Veterans Memorial Hwy

Columbia, KY 42728-2019

View Service Area

BBB Accreditation & Rating

Don Franklin Ford, Inc. is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

More InformationWhy choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

Don Franklin Ford offers new and used Ford and Nissan vehicles.

BBB Accredited Since: 4/19/2021

Years in Business: 45

Products and Services

Auto Accessories, Auto Financing, Certified Pre-Owned Vehicles, Collision Center, Fleet Services, New Vehicles, Paint Protection, Parts Centers, Powertrain Protection, Service Centers, SpeedWash, Trade Appraisal, Used Vehicles

Business Details

Local BBB:
BBB serving Greater Kentucky and South Central Indiana
BBB File Opened:
5/19/1997
Business Started:
1/1/1981
Business Started Locally:
1/1/1981
Business Incorporated:
9/1/1993
Type of Entity:
Corporation
Business Management:
Mr. Dan Franklin, Dealer Principal

Additional Contact Information

Principal Contacts
Mr. Dan Franklin, Dealer Principal
Customer Contacts
Mr. Dan Franklin, Dealer Principal
Fax numbers
Other Fax: (270) 384-2085
Additional Phone Numbers
Other Phone: (888) 441-0513
Other Phone: (270) 384-6426
Additional Email Addresses
Primary: Email this Business
Customer Service: Email this Business
Social Media

Additional Information

Business Categories
New Car Dealers, Used Car Dealers

Latest Reviews

  • Curtis S.

    "My wife and I have bought a 2025 Cadillac from this facility with 24,000 miles thinking this would be a flagship experience. The purchase did go well while purchasing but after purchase it has been nothing but a follow up run around my end." ... Read full review

  • Marty W

    "Service department sucks!Franklin has 23+ dealership lots, trying to get everyone's money but sends you off to other garages because they can't balance aftermarket wheels." ... Read full review

  • Charles W

    "The Columbia, Kentucky Ford service department is consistently incompetent, yet its leadership is convinced it is doing a great job. The only thing that i have seem them do well is make excuses for poor performance." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.