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Business Profile

Heating and Air Conditioning

Knight's Mechanical

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/28/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had Knights Mechanical HVAC service come to my home Nov.7,22.Performed service and I wrote a check for 155.0$. They cashed that check on Nov.8. Waited ten days later and cashed it again on Nov. 18. I called them and asked why and all I got was the run around and that they are switching computer systems. I then said ,well you all did this to me the year before. That's right ,this is the second time they have done this to me. Last year the issue was resolved in a few days. This time around they say that they can't see it on their end. I called my bank and they could find where the check was taken out TWICE. My bank has sent them (Knights mechanical) the information . Something shady is going on and why does it happen to me for a second time. Odd? I see all kinds of red flags. As of this writing there as not been a resolution or that the funds have been returned to my account. I would ask for your all help in this matter and to be sure this is not happening to others. Thank you for your time and help with this matter.

Knight's Mechanical is NOT a BBB Accredited Business.

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