Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Boone Maintenance LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBoone Maintenance LLC

    Excavating Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Boone Maintenance in Burlington KY, offers residential and commercial construction services including:

    • Concrete 
    • Contracting services
    • Excavation & Grading
    • Fence Installation 
    • Paver patios 
    • Property clearing
    • Retaining walls
    • Gravel driveways
    • Catch basins
    • Channel/trench drains
    • Custom solutions
    • Dry creeks
    • Erosion/sediment control
    • French drains
    • Gutter daylights
    • Dry well systems
    • Site prep
    • Site restoration
    • Storm water managment

     

    Business Details

    Location of This Business
    5716 Idlewild Rd, Burlington, KY 41005-9799
    BBB File Opened:
    9/20/2019
    Years in Business:
    6
    Business Started:
    10/12/2017
    Accredited Since:
    10/26/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Vandon Smith, Owner
    Contact Information

    Principal

    • Mr. Vandon Smith, Owner

    Customer Contact

    • Mr. Vandon Smith, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date of service. O6/01/2022 This is what we received as his “contract” From him via Text message only. Never was a written or signed contract offered by them, even though that is what he indicated on his initial visit. - “Catch basin on both sides of back yard near the gate . Each basin will have discharge pipe.” $2,000 If you notice, it plainly states there will be catch basins installed on BOTH sides of the BACK yard. If you look at the pictures, you can clearly see that on one side the basin is installed, as agreed, in the back yard and is doing the jon it is supposed to do. On the other side, they DID NOT put the basin in the back yard but in the SIDE YARD, IN FRONT og the gate. The First picture , taken the morning after they finished, shows puddles of water gathered behind the gate, right up to where they installed the drain. THIS is the problem they were hired to fix in the first place ! Obviously, they shorcutted the job, not continuing the pipe and drain into the back yard, as they did on the other side. I refused to pay him on the day of service, letting him know I was not satisfied with the work. The next day he called and threatened my wife with legal action . She was scared into paying him for a job that was not done according to HIS contract, meaning 2 Basins in the back yard. At this point, he refuses to finish the job as agreed, and wants additional money , $1000 , to finish the job. First three picts are on Left side of hose, where the problrm is still evident . Next three pictures arr from Right side of house, where eork was done correctly and therr is no standing water issues .
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.