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Find a Location

Tim's Custom Painting has 1 locations, listed below.

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    Business ProfileforTim's Custom Painting

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers painting and drywall repair.

    Business Details

    Location of This Business
    308 Walnut Street, Bellevue, KY 41073
    BBB File Opened:
    5/16/2008
    Years in Business:
    19
    Business Started:
    1/1/2005
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Timmy Partin, Owner
    Contact Information

    Principal

    • Mr. Timmy Partin, Owner

    Customer Contact

    • Mr. Timmy Partin, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ***’s Custom Painting broke our contract for exterior painting services, and refuses to provide reasonable refund. In February 2022, Contractor provided an outline of services and products would be included in his work, and provided a lump sum bid of $10,000 for work es***ated to begin May or June 2022– we paid $3,333 at the ***e of contract signing. On July 5 Contractor dropped off equipment, and began work July 11, 2022. He prepped brick (minor scraping, pressure washing, caulk, and applying most of primer) and began to prep wood trim on f***t porch. Less than a week after receiving a 2nd draw of $3,333 (on 7/15/2022), He told us that the weather was just too hot to continue exterior painting. During that ***e, *** was on job weekdays only, and had one day lost to rain, and another day missed because of “weather too hot.” He actually worked on our job by himself for approximately six half days. When he packed up his ladders on 7/21/2022, he promised us that he would be back to finish the job September 1st, 2022. He further stated that, if he did not come back, he “…would give us our money back”. After several delays, *** called us on 9/16/22 indicating that he thought he would not be able to finish the job, and a week later, he texted that he definitely would not be able to complete the work. We requested full refund of monies paid ($6,666) because he broke the contract, and any work he did will need to be redone by a new contractor. *** refused to fully refund, and returned only $1,666 on 9/26/2022. We took that partial refund, but told him this amount is not satisfactory—his abandonment of our job has cost us a year delay, and any work he did will all need to be redone. He refuses to return the $5,000 in remaining funds that we paid (equal to half of the original contract amount), but we feel by breaking our contract and leaving us in the lurch for the job, he does not deserve to keep our money.
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    Customer Reviews

    0 Customer Reviews

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