Business ProfileforWeathersby Guild - Louisville

Not surprised this guy is not BBB accredited. Absolutely would not recommend this company after our experience. Pat C***** was sent to us by our moving company to assess damage caused to our possessions during a move. Not sure what scam they are running together, but we were very dissatisfied and stunned after seeing our claim got denied and why. Pat came into our home and for every item he inspected, he gave us suggestions on how to fix it. The smaller items this was just annoying for, but then on the big ones, we simply couldn’t believe it. He recommended we superglue our $1200 tv’s frame back together. Bet he wouldn’t be saying that if it were his and he had spent that much money only to have someone else ruin it. He was also supposed to inspect our reclining couch and instead, proceeded to get under it and try to fix it himself. That was not part of the inspection process and to make it worse, when he contacted our moving company, he told them it looked like WE had tried to fix the couch and that nothing was wrong with it. We requested a copy of the full report. If this “furniture expert” looked at the couch and tried to fix it himself on the spot, how can he say it wasn’t broken? And I couldn’t believe that he then turned around and blamed a shoddy repair job on us when he couldn’t fix it to make the problem go away. He must get paid by the moving companies to write inspections so they don’t have to pay out for expensive items they mishandle. But if that wasn’t even all bad enough, upon leaving our home, this man had to audacity to hand us his business card and invited us to call him to do the repairs he knew we needed because our items were broken, but then reported to the moving company our items were fine. Very shady and extremely disappointed that any so called “professional” is okay doing business like this. Would certainly never hire for repair services and will be disputing our denied claim due to his shockingly poor service and ethics.