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Business Profile

Auto Repairs

P & S Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to P and S on May 3rd of this year. The owner **** **** said my car need spark plugs and a cool pack. I had to pay him up front for the parts. A few days go by and he called and said that didn’t fix it, the turbo was bad. I paid him $200 for the spark plugs and cool pack. Then had to pay him $650 so he could order the turbo. 3 weeks go by and he kept giving me excuses about not having the parts yet. Then said he ordered the wrong parts. He had it over a month and I wanted my car and money back. I got my car, he said he won’t refund my money once he sent the part back. It’s been 3 weeks since he said he sent the part back and he still won’t give me my money back. He also never changed the spark plugs and cool pack like he said he did. He has done this to several people. Wants people to pay up front and then just spends the money and doesn’t work on the vehicle.

  • Initial Complaint

    Date:04/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pre paid for rear axle for my truck.paid $800.00 because he said I had to pre pay for the part.never received it.asked for refund never received the $800.00 back.am currently taking to civil court to try to get my money back..he has done this before to several people.read the reviews on google…!! Phill Rice (P&S) should NOT be in business…

P & S Service is NOT a BBB Accredited Business.

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