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Business Profile

Heating and Air Conditioning

Bob Stith Heating and Cooling, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

This profile includes reviews for Bob Stith Heating and Cooling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bob Stith Heating and Cooling, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Scot H

      Date: 08/09/2023

      About 10 years ago I had them put dampeners in my air ducts so that I could regulate the air in different zones in my house. I noticed a couple of weeks ago that they weren't working anymore. I called Stith and someone came out the next day and confirmed that one of them was no longer working. He said that he would need to order another one. That was over a week ago, and have not heard anything since.
      I called last Friday and left a voice message. Never heard back. Tuesday I called and spoke to the receptionist. She said that either she or the guy that came out would get back with me. Nope. Yesterday I sent an email.
      Nothing.
      Customer service is Zilch here.

      Bob Stith Heating and Cooling, Inc.

      Date: 08/10/2023

      We were out August 1st for the service, the technician did confirm that it needed replaced. He called and left a message for customer with pricing and needed the okay to order. I did let the technician know the customer called Tuesday August 8th  and that it needed to be ordered  which he did. On Wednesday the 9th the technician had a family emergency and was unavailable. Today is Thursday the 10th, we do our best to get things taken care of efficiently but sometimes it doesn't alway happen as planned. Our email has been down since July 11th and we have had our IT company working with our mail provider to correct the issue. Apologies for what ever inconvenience this has caused you.

    Bob Stith Heating and Cooling, Inc. is NOT a BBB Accredited Business.

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