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Important information

• Advertising Review:

  On 01/27/2025, BBB contacted Cutting Edge Resources, Inc., regarding use of the phrases, "We use green (EPA) and environmentally friendly solutions", "all work guaranteed" and "100% Customer Satisfaction", on the front page of their website, due to Sections 20 and 36 of the BBB Code of Advertising, which states:

  20. Warranties or Guarantees

  20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.

  20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.

  20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.

  36.  Environmental Benefit Claims

  Advertisers should avoid broad, unqualified environmental claims such as “green,” or “eco-friendly.”  Other claims such as “degradable,” “recycled,” and “non-toxic,” should only be used when substantiated and properly qualified.  Environmental Certifications and seals of approval may be used if properly issued.  Additional disclosures are needed if not issued by an independent third-party.

  As of 02/21/2025, the business has failed to respond to BBB with substantiation, discontinuation, or modification of the challenged claims.