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Find a Location

CD Tradepost has 1 locations, listed below.

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    Business ProfileforCD Tradepost

    Music Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    CD Tradepost buys and sells used music, movies, video games and video game systems and accessories.

    Business Details

    Location of This Business
    2318 SW 10th Ave, Topeka, KS 66604-3927
    BBB File Opened:
    9/22/2009
    Years in Business:
    25
    Business Started:
    10/16/1998
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Jason Peters, President/COO

    Customer Contact

    • Mr. Jason Peters, President/COO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I was visiting the Wichita area with 2 other people and wanted to check out this store’s used CD, DVD, and video game selection. While shopping, I found a used copy o* **** ***** *** – the **** ***** ******* *** ***. The game had 2 price stickers on it, one had the price at $13.99 on the back and front the sticker partially covering it had the price at $18.99. I also picked up a DVD, **** *******, and another *** game, ***** ** *** ******* At the register, the cashier rang up the **** ***** *** game as $18.99 and removed the price stickers from the game, but left the price stickers on the ***** ** *** ****** game and the **** ******* DVD after purchasing but I did not notice this until I was home the next day. I reached out via email to CD Tradepost to notify them of this issue and request a refund of the $6 I was overcharged, as I could not return to the store as I live in another state. The CEO of CD Tradepost responded to my email; he stated that $18.99 is the correct price for the **** ***** *** game as the price had increased from $13.99 in December 2022. He would not refund the $6 but he offered store credit, which is not useful to me as I do not live in the area. I replied to his email, explaining that store credit is not acceptable to me, but he never replied back. I would not recommend shopping at CD Tradepost as they use bait and switch techniques to overcharge customers, and when they are called out on it they ignore you. I want the $6 that I was overcharged refunded to my card as store credit is of no use to me.
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    Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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