Business ProfileforCohen Esrey Real Estate Service Inc

I moved into these apartments on April 22, 2023. I reported a broken water heater on May 22, 2023. The water heater was so bad the repair man had to use the new heating element to scrape out the calcium build up in order for it for "fit" inside the old broken water heater. On June 22 I came home to find that the water heater had exploded and flooded my apartment. When I asked the front desk what happened they said they saw that it was flooding days prior. No one from the office tried to notify me of this incident. I have 2 cellphone numbers, multiple emails and they have their apartment web portal they also could've messaged me on. They never tried to contact me. The entire apartment was soaked and molding, my belonging were thrown all over and wet items were thrown on top of my mattress, ruining it. My Afghanistan war rugs were tossed into a tub that was leaking all over them. Which is also something I reported broken and they never fixed. I'm a disabled veteran and just spent thousands of dollars to hire people to help me move into this apartment. The apartment managements inability to correct this problem lead to almost $10,000 in property damage as well as my inability to inhabit the property. *** ********* ** ******** ***** has since reported me to a rent recovery solutions, stating that I have skipped out on paying my rent. However, according to Prop. Code Section 92.056 Landlord Liability and Tenant Remedies; Notice and Time for Repair, section (e) Except as provided in Subsection (f), a tenant to whom a landlord is liable under Subsection (b) of this section may: (1) terminate the lease;