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Business Profile

Auto Repairs

Bengtson Tire & Service, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Misty P

    Date: 07/31/2024

    This place is dishonest and the manager/owner of the tire shop is extremely rude. I took my car there for something as simple as a tire rotation and have had nothing but trouble since! Literally one thing after the other. I had no trouble at all until then. The day after the shop rotated my tires, my tire pressure light was on & all of my tires had low pressure. I put air in them & the next day the rear passenger tire was low. I aired it back up and called the shop. They had me bring it in & told me that I had a leak around the beading. I paid them to repair that even though it's funny the tire had no leak until after they touched it. I take the car from the shop that day & once I am on the highway, there is vibrating in the steering wheel. I call the shop and tell them and they have me bring it in again. Suddenly, the driver rear tire is separating according to them. I reluctantly purchase a used tire from them. A few days go buy & the used tire I purchased from them had a leak. It eventually went flat. I call the shop and ask for the manager, also the owner, named Justin. I explain to him the whole situation start to finish. I insist they need to do what's right and fix the tire I bought from them for free. He said bring it in and we can look at it. So then I want to clarify they will fix it for free before I waste more time coming in there for the 4th time in 2 weeks. When I tried to clarify that it would be fixed for free, Justin said very rudely, that's what I just said, isn't it? I said no, you said you'd look at it for free, not fix it. I did nothing to cause a leak in yet another tire since they touched my car. So this very rude, very unprofessional, jerk gets very snippy & sarcastic with me saying yeah because you haven't driven the car at all since it was here, good to know. I said are you being sarcastic with me right now? He rudely stated yes! So I got rude right back. This shop was causing issues that weren't there before to gain more money.

Bengtson Tire & Service, Inc. is BBB Accredited.

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