Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

Important information

  • Customer Complaint:
    Sunlight Saunas operates in 14 countries including all of the United States and Canada. Their world headquarters is located in Overland Park, Kansas. Any complaints against Sunlight Saunas are handled by the Kansas City Better Business Bureau.

About This Business

Sunlighten Saunas markets FAR-infrared saunas in a variety of styles and price ranges for home and professional use. Also markets a complete line of spa and wellness products.

BBB Accredited Since: 7/14/2004

Years in Business: 27

Products and Services

Anti-Aging Therapy, Contrast Therapy, Detox Therapy, Heart Health Support, Infrared Saunas, Muscle Recovery, Relaxation Therapy, Skin Rejuvenation, Sleep Improvement, Weight Loss Support

Business Details

BBB File Opened:
7/14/2004
Business Started:
1/1/1999
Business Started Locally:
1/1/2004
Business Incorporated:
12/11/2003
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Sunlight Saunas
Business Management:
Aaron Zack, Pres/CEO
Connie Zack, Chief Strategy Officer
Randy Brown, COO
Carmen Cunnyngham, Director of Customer Service

Additional Contact Information

Principal Contacts
Aaron Zack, Pres/CEO
Connie Zack, Chief Strategy Officer
Carmen Cunnyngham, Director of Customer Service
Customer Contacts
Carmen Cunnyngham, Director of Customer Service
Fax numbers
Primary Fax: (775) 514-4314
Additional Phone Numbers
Other Phone: (913) 754-0831

Additional Information

Latest Reviews

  • Joe S

    "I've had a Sunlighten sauna for many years. The power supply has failed twice." ... Read full review

  • Montel M

    "We have four signature saunas, we have had nothing but issues since we purchased them. All heater panels needed to be replaced, power boxes have had to be replaced multiple times, LED lights have needed to be replaced, and most recently the stereo systems have started going out." ... Read full review

  • Lara T

    "We ultimately kept our Sunlighten Amplify sauna after it arrived with freight damage and reached a partial resolution with the company. The sauna itself is beautiful and functions well, which is why I'm giving 3 stars instead of 1." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.