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Business Profile

Insurance Services Office

SelectQuote Insurance Services, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for SelectQuote Insurance Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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SelectQuote Insurance Services, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 58 Customer Reviews

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    Review Details

    • Tyler L

      Date: 07/08/2025

      I took my truck in to get worked on all of the stuff they said would be covered was not and deined my claim and had my truck for over half a month and I want my money back cause I got nothing out of it

    • Marla P

      Date: 06/02/2025

      Their commission is worth more than people's lives. We emphasized repeatedly that we cannot risk anything going wrong with his insurance. Suzanne ************ and Travis N***** were ready with their lies. They will be personally responsible if we are not able to continue with his brain cancer treatments with his current treatment team.
      The phone numbers they gave us don't work. The emails go unanswered.
      I hope they cannot sleep at night, but I doubt they have a conscience to prevent that.

    • Feona W

      Date: 05/04/2025

      It’s unsettling that SelectQuote, while claiming to offer trusted life insurance guidance, partners with unaccredited and poorly rated companies—misleading shoppers seeking quality coverage. This is further compounded by subpar and dehumanizing customer service from representatives from Jeff and John. These affiliations and treatment create conflicting standards for those seeking genuine assistance. Moving forward, I urge you to foster a service environment that supports clarity and trust. As an accredited company, any lapse reflects not only on your brand but also on those who endorsed you. One hole can sink the ship.

    • Paul V

      Date: 05/01/2025

      What a bunch of used car salesmen. They will give you an initial quote, but once they get your medical records, they will look for ways to increase that rate. They were trying to diagnose me with conditions my doctor wasn’t???

    • Kyle L

      Date: 04/30/2025

      Hung up on by the agent the minute he heard I was a disabled veteran. Lucky they showed who they are before any money changed hands and glad I did more research on this company...

    • Jonathan P

      Date: 04/15/2025

      I have a Policy . Called a dozen times.. The company does not recalls

    • John H

      Date: 04/06/2025

      The company didn't go entirely to the dogs until a few weeks after they became publicly traded on May 20, 2020. When I started, my division prided itself on transparency when talking to clients and not using sleazy sales tactics. That changed overnight. As did our commission structure. Suddenly, it became nearly impossible to make commission or bonuses. Suddenly, all breaks were timed and critiqued, the quality care (the worms who listen in to your calls) became strident and all powerful, and supervisors and shifts were changed willy-nilly. I had complications after hip surgery. Unfortunately, this happened during the peak season, and it was unilaterally decided that if we missed one day, even for a medical reason or even with a doctor's excuse, we would be fired. I had a series of emergencies and had to go to the clinic several times after my hip replacement. Nothing was said to me by my bosses for several days until after. er I had clocked in to work for the weekend. Then my newest supervisor gave this long self-serving speech about how she tried to make herself available during my emergencies, that if I had called a few more times she could have worked the paperwork around to keep me. Sorry, you are fired. Through the grapevine, and having contacted the few remaining senior citizen workers, I found out this was a tactic the company adopted to rid itself of senior citizen workers. So, I lost a grand a week comm due to the new improved commission structure. And soon after, my apartment and belongings. I returned their equipment in pristine condition, way ahead of time, but still received harassing letters, as well as a short paycheck. If they hadn't become publicly traded but remained a privately owned company, I would probably still be there. The pay had been great, the micromanagement not severe, the bosses amiable and only moderately stressed, and they had been understanding regarding those of us who had health issues.

    • Robert M

      Date: 03/23/2025

      Pour customer service,agents don’t get back to you ,would never use again

    • Debbie P

      Date: 01/02/2025

      I have been trying to get a Medicare Advantage plan since October. 16, 2025 I just submitted my 4-5th application because nobody follows through to make sure everything is set. I now have no supplement plan until Feb 2025 because of their lack of responsibility. I have spent hours on the phone going through the same process. VERY UNHAPPY with this service!

    • Kertrina H

      Date: 12/03/2024

      They hold you on phone too l9ng been all day. Not being understood by workers. They pass you to wrong people. Not getting the things needed.

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