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          Find a Location

          Home Assure, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHome Assure, Inc.

            Home Warranty Plans
            Multi Location Business
            BBB accredited business

            Contact Information

            Overland Park, KS 66224-5926

            Visit Website
            (877) 204-1748

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            Customer Reviews

            3.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 4/10/2021

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Home Assure, Inc is a home warranty company. 

            Business Details

            This is a multi-location business.

            Find a Location

            Home Assure, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Overland Park, KS 66224-5926
              BBB File Opened:
              4/1/2021
              Years in Business:
              3
              Business Started:
              4/1/2021
              Business Incorporated:
              3/5/2021
              Accredited Since:
              4/10/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • HomeAssure, Inc
              • Homeassure Inc.
              Related Businesses
              Business Management
              • Mr. Trevor Smith, CEO
              • Ms. CeCi Harris, COO
              Contact Information

              Principal

              • Mr. Trevor Smith, CEO

              Customer Contact

              • Ms. CeCi Harris, COO
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Home warranties

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/26/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              Complaint Details Unavailable
              Read 2 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              BRYAN A

              01/22/2024

              Home Assure does not do what they say. My water heater started leaking on a Sunday morning tried to call but the office was close. I have teenage girls in the home so I could not go very long with out hot water. Called Home Assure on Monday morning and they said that they would get back to me. Waited two day they final called and said they had no one in the area to come and look at the water heater. So I took up on myself to take care of the problem. I found some one to come and take care of it the same day. I contacted Home Assure and they told me to send them what was wrong along with the invoice to get my money back. I call one week late and they told me that they are not going to give me my money back. Don't waste your money with these people. We are talking $800.00 dollars and I have paid them around $3,200.00 dollars for the warranty. Very poor customer service. If I could give the a zero star.

              Home Assure, Inc. Response

              01/23/2024

              To Whom It May Concern: BBB, The customer had the repairs done prior to calling Home Assure for approval. The invoice was reviewed and noted the repairs were done with prior authorization. The claim was denied in accordance with the terms and conditions of the Service Contract. Section: TO OBTAIN SERVICE: 1. You are required to receive prior approval from Us before service work can be performed under this Agreement. You should notify Us as soon as the problem is discovered. Signed Home Assure, INC
              Read 5 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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