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Business Profile

Building Materials

Manko Window Systems, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Manko Window Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Manko Window Systems, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/19/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We purchased a 3 year old house in summer of 2021. The home has Manko windows. We noticed that when colder tempa came, the windows leaked and we had fog between the glass. We called Manko. We emailed Manko. A man came out, told us we were still under warranty and he would help us with replacement. We never heard from him again. We called again, Manko made an appointment to come out, again someone came out and said they would research the window warranty and get back with us. They never did. We finally stopped by the office and explained our situation and the Manko company told us to go to a nearby glass company, Interstate Glass, and have them come out to look at the windows. They missed the first appointment. Then they made another appointment and they never showed or called. They made another appointment, called and said they couldnt make it, and we never heard from them again. At this point, I am sure our warranty ran out .

    Manko Window Systems, Inc. is NOT a BBB Accredited Business.

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