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Find a Location

EcoShield Pest Solutions has 1 locations, listed below.

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    Business ProfileforEcoShield Pest Solutions

    Pest Control

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8052 Reeder St, Lenexa, KS 66214
    BBB File Opened:
    6/22/2023
    Alternate Business Name
    • EcoShield Pest Control

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Back in June 1923 I had just moved into my new home. ECOShield had was praying on this new build neighborhood of townhomes. They were going door-to-door the gentleman that knocked on my door lied to me and told me that one of my neighbors signed up and I was pretty good friends with her and I trusted that you know if she went with Eco shield. She was very confident that they were a good company, come to find out when I talk to her. They told her the same story that I signed up and that she would get a discount if she signed up so basically it’s been a big scam. I did sign up based on what he told me and I have not been happy with my service. I have called them out to do pest control for certain things. They never follow up. They put a mouse trap outside of my home and months and months went by and I had to contact them and say hello are you going to swap this out? Are you gonna check the trap? What’s going on? Oh yeah will be out there. So about a month ago, I had called because I have clover. Mites really bad. The guy that came out sprayed outside and he also sprayed inside this one area of my home where they were coming through the window. He sprayed the windowsill and saturated the casing so bad it drip down into my wall. I called the company back. Somebody came out. We tried to clean it. It still messed up. My window frame is totally being eaten up by whatever the solution was, but whatever solution they used it did not take away the clover situation whatsoever so apparently they don’t even have the chemicals to, get rid of that type of insect So my neighbor who was along with me, she was having problems with them so she called and she just kept raising a fuss with them and she got him to cancel and did not have to pay a cancellation fee and told them she just wanted out of the contract, I kind of want the same thing because it is just been a complete rip off. They don’t listen. They don’t come out when they’re supposed to. They have very shady employees and I just wanna go with a more reputable company. So since they ruined my windowsill in my wall, I’m willing to let them cancel my contract so that I can go forward with a new company
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    SERGIO S

    1 star

    04/29/2024

    This should not be a business. The customer care division forwared me the customer solution department who had me talk to a sales rep to cancel my service in which they cannot cancel accordingly to the customer care agent. Instead they are still trying to sell me products in which I just want to cancel service. This company will told me they will postpone my account buy I asked yo cancel. This is a refusal of cancelation of service. The Attoney General should be investigating this company for the way it is treating the general public and should not be allowed to practice these terrible tactics of doing business against the general public. The BBB should not stand for these types of companies nor backing them as good business practitioners. The Senetor of Maryland should be holding these types of businesses accountable and respect the plite of the general public. I am rating this business a 0 and has no class to do business the correct way. Do not use this service at all. From a concerned citizen of the UNITED STATES of AMERICA.

    Local BBB

    BBB of Midwest Plains

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