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Business Profile

Massage Therapist

Massage Envy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Massage Therapist.

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1

Average of 1 Customer Review

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Review Details

  • Winona C

    Date: 07/28/2025

    All they waned was my money. Refused to cancel my membership, evn though I was calling within the 10 days before my first payment. Stated I had to let the first payment come out before they could cancel my membership, that was $70. Then said I would have to pay a $50 cancel fee. Apparently the store manager wants medical information that is has no right to request. Just because I stated I need a chiropractor instead of massage therapy, she said she would need a doctor's note stating that information. She has a bulging disk as well, but seems to think that every person requires the same medical treatment that she is getting. All they want is the money and fight with people when they try to cancel or don't want the services. They push you to sign up for a contract. Very unprofessional.

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