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Business Profile

Dentist

Dentists of Lenexa

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Marlainna F.

    Date: 12/07/2024

    BEWARE: Fraudulent and over billing
    On December 4, 2024, schedule an appointment with dentist Vaidehi T****** to correct my bite. At the beginning of my appointment, I was directed to take x-trays. I admittedly denied the service and I told her dental assistance several times my insurance would not covers x-trays and I just needed her to adjust my bite. The office Manager stood behind and said in the presence of my husband and dental assistance I would not be charged for x-rays . I then allowed the nurse to put those small wing shaped objects in my mouth and a few bit-wing x-rays were taken. My husband and I then proceeded to the dental chair where Vaidehi adjusted my bit. She also recommended a night guard. The office manager/billing expert came in afterwards to discuss the price of the guard. I declined to pochard the 275.00-night guard.
    On December 6, 2024, I reached out Aetna to go over my remaining benefits and I noticed Vaidehi Office charged me 799.00 that included: 3D Con Bean CT, Panoramic , Bit wings x-rays, and a exam. I was not surprised about the exam but I was appalled that they billed my insurance for x-trays that did not take place. I filed a complaint with Aetna my dental insurance company.
    I am now requesting the correction claim be file with my insurance company and my account be credited back for all the x-rays. Mostly because a couple of them did not happen and the other because they told me they were not going to bill for x-rays. I am now seeking an corrected invoice for services rendered.

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