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Business Profile

Business Process Management

KS Corporate Certificates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Process Management.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/15/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a letter to get a copy of my LLC certificate after it was newly formed in 2025 from KS Corporate Certificates. I paid them $75 via check which posted on 3-19-25. Months later, I still hadn't received the certificate so I called ###-###-####. It is a tricky system to get through on, but after several attempts and some patience, I finally was able to speak with someone and let them know about my problem. The whole thing seemed pretty shady, so I just asked for a refund. The lady I talked to said she wasn't seeing anything on there end, but I have a bank statement showing the posted check. She said she would look into it and get back to me. Several more months passed without out anything, so I called again. Again, it was terribly difficult and involved a lot of patience to get through, but I did eventually speak to someone. He had all my information including phone, email, and address. He said he would put in a request for a refund, and I asked if he could email me some sort of verification of what we had discussed and that he was putting in for a refund, and he replied that he was just an answering service and could not do that, but that he would request that correspondence. I still haven't heard anything back. It sure feels like a big scam.

  • Initial Complaint

    Date:07/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    see Attached document

    Need a refund by mail asap

  • Initial Complaint

    Date:05/30/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    +

    We opened an LLC.

    They sent us a very "official" looking letter requiring $75.00 to obtain this "mandatory" certificate

    It was all a scam.

    Someone needs to do some vigilante work on these thieves !

    The Broken, ugly, "justice department" of the USA really SUCKS

    It is all part of the Chastisement due to bad ********* for the last 500 years.

    Sadly, Government is not helping us to do any justice to thieves.

  • Initial Complaint

    Date:12/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Check written for $75 to obtain a hard copy of "certificate of good standing" for business. This certificate is not necessary to be in business as an LLC. More importantly we did NOT receive the certificate.

  • Initial Complaint

    Date:03/25/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a letter from KS Corporate Certificates with a Certificate of Good Standing request form. I needed this form in order to open a bank account for my business. Before completing the form, I called KS Corporate Certificates and asked if there was a way that I could request a Certificate of Good Standing online. They informed me that there was no way to do this online (I later found out this is not true, and a Certificate of Good Standing can be obtained online for only $10, which is obviously much less than the $75 they charge.) I stated that I needed this certificate as soon as possible, and they told me that it would take up to 2 weeks to receive the certificate from them. I proceeded to fill out the form, and mailed it to them on 8/10/23, along with a check for $75. After waiting nearly a month, I still had not received my certificate. I called them on 9/7/23 to request a refund. They were quick to grant a refund and said they would send it immediately. I have still not received a refund, and it has now been more than 7 months!! I have called them repeatedly (on 9/20/23, 10/24/23, 12/11/23, and 3/25/24) and a representative always tells me that there is nothing more they can do. The representative whom I spoke to on 12/11/23 told me their records showed that a refund had been issued on 11/8/23. Again, I have never received anything. I have also emailed the company, and I received no response. I am incredibly frustrated and feel like I have been scammed!

KS Corporate Certificates is NOT a BBB Accredited Business.

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