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Business Profile

Ammunition

Gateway Ammunition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 12/29/2023
    amount paid to Gateway Ammo $306.00
    The business was suppose to send me ammo 1,000 rounds of .17 Mach 2 15.5 grain rimfire ammo.
    The nature is they will not refund my $$$ and ive done some research now on this company and it seems like everyone gets scammed by them and no one seems to get anything they bought from them and now they wont refund .
    The Business has not tried to resolve
    Order # 9809
    this is there fake website ***********************.

  • Initial Complaint

    Date:01/01/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed the order for 3 boxes of rice ammo, $155 worth and immediately received confirmation, paid for 3 day shipping and received an email 5 days later stating that my order was being held up with the shipper due to needing to pay $100 more for shipping insurance which they stated was 100% refundable but then received an email stating it was only 95% refundable. Now me being someone that uses ups and fedex knows that these items can only go ground and no insurance is needed. So at that point I knew I’d been scammed and requested a refund and have yet to hear anything. It’s sad these days people used any means to scam individuals.

  • Initial Complaint

    Date:05/17/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 27th I placed an order with Gateway Ammo for a case of .410 shotgun shells. The amount was $219.99 and was an expected amount. I received no information about my order or a tracking number. I filed a complaint with ******. I then received a tracking number. I have attempted to track the order every day and each time the response is "No Results". I have called four different phone number and gotten no response. I have left voicemails. I have sent emails. I then did another google search and found the BBB reviews and complaints. I am so upset that I didn't realize this was a scam. I did some research, but not enough, obviously. I did the research because upon the first attempt in ordering, the ****** link showed the payment as a donation. I did think this was strange, but realized this is often done to avoid the ****** fees. I realize this is my own fault, but do not understand how they are still doing this to people after seeing the complaints here.

  • Initial Complaint

    Date:03/24/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased three (3) boxes of 45-70 ammo, 500 grain at $ 105.00 per box. I was told the ammo would be here in 3 days and they gave me a tracking number. Its been 21 days and no ammo and I have reached out to Gateway Ammo and there are no good phone numbers. I should have researched this company better as this is my 1st time ever being scammed in my life. Why cannot the government shut them down?

  • Initial Complaint

    Date:03/13/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased 4 boxes of 9mm Honey Badger ammo, $140.
    Never received the items after a month and several emails to them.
    Obviously a scam operation.
    I was in dire need for this ammo, and didn't listen to my 6th sense.
    It was the first time I was scammed on the internet.

Gateway Ammunition is NOT a BBB Accredited Business.

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