Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Valor Automotive has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforValor Automotive

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            Location of This Business
            1825 Goldenbelt Blvd, Junction City, KS 66441-3935
            BBB File Opened:
            3/1/2021
            Business Incorporated:
            11/12/2019
            Type of Entity:
            Corporation
            Alternate Business Name
            • Valor Automotive Group, Inc.
            Business Management
            • Dustin Zeck, Owner
            • Dennis Webb, Manager
            Contact Information

            Principal

            • Dustin Zeck, Owner

            Customer Contact

            • Dustin Zeck, Owner
            • Dennis Webb, Manager
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            They was trying to seal the windshield and broke it and had to replace it. Well when whoever they had come to replace it damaged the interior parts of both side of the windshield plastic parts. Has cut marks in it. Have spoke to them on several occasions and still no resolve.
            Read More

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anonymous R

            1 star

            11/14/2023

            Not just a clown, but the whole dang circus! I spoke with 3 different salesman to ensure it wasn't the fault of one person being new, inexperienced, or playing hardball. Each one lied through their teeth. I have the summary of 4 different experiences detailed below. Let's start from the top. When going to a dealer to pick out a vehicle and scheduling a test drive, a manager would be wise to send the customer with someone who knows the vehicle. Not even close. Test drove with a salesman who knew nothing about the car. Every question was returned with "I don't exactly know, i'll have to ask my manager" What are you doing working here then dude? Nextly, Salesman vehemently deny that the window sticker is the very best price on any vehicle and cannot be changed by the dealership. I called the manufacturer in front of them and they said on speakerphone "Dealers absolutely modify the MSRP to bake in profit. This is common. It's called front-end profiteering. Finally, I spoke with them about a trade in. Another mistake and I was really hoping to give them some credit in one section or another. After calling all around Kansas, Valor's offer came in dead last at the lowest by several thousand dollars. Their reason for this was likely high military traffic and/or uninformed customers. There is no form of business I can recommend doing with Valor and if you value your time, money, or self-respect you will avoid them too. Tldr; Go anywhere else, ideally away from Junction City and Manhattan, KS

            Local BBB

            BBB of Midwest Plains

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.