Business ProfileforTAMKO Building Products, LLC

We had our roof put on in 2019. Have gutters full of granules. Sent in samples and pictures and was told it was mold and received a check for $200 to have my roof pressure cleaned, wouldn’t that make more of the granules come off? Sent in a second sample and was told the same thing. Have had 2 roofing companies come out and say the same thing, need to be replaced. Going to get my lawyer started on this, looking to see if anyone else knows anything about an existing class action lawsuit against them?

TAMKO handles all warranty claims in accordance with the applicable limited warranty which is provided to prospective customers online at tamko.com, in brochures and marketing materials provided to TAMKO distributors and is printed on every wrapper of TAMKO shingles so customers (and their contractors) can compare limited warranties between manufacturers prior to making their purchase. This customer provided shingle samples as part of his claim and the samples did not show a shortage of granules. Asphalt shingles are manufactured using excess granules to help ensure there is sufficient granules remaining on the shingles to protect the shingles, so it is not unusual to find granules in gutters after weathering events. The customer' shingle samples did show discoloration from algae and the applicable limited warranty provides a 10-year algae cleaning provision wherein TAMKO will provide up to $15 per square to clean the algae from the roof. This algae cleaning remedy is prorated in according to the age of the shingles. PLEASE NOTE - YOU SHOULD NOT POWERWASH AN ASPHALT SHINGLE ROOF TO REMOVE ALGAE AS THIS WILL DAMAGE THE SHINGLES. YOU SHOULD CONSULT A ROOFING PROFESSIONAL WHO CAN CLEAN A ROOF WITHOUT DAMAGING THE INTEGRITY OF THE SHINGLES. DAMAGE FROM POWERWASHING WOULD BE EXCLUDED FROM COVERAGE UNDER THE LIMITED WARRANTY. If the customer believes the shingle samples, he provided, are not representative of the issue, he can contact Warranty Services again at [email protected] and request another claim kit and TAMKO will gladly review any additional samples he wishes to provide.