Business ProfileforBeeson Mechanical Service, Inc.

On 11/23/22, I contacted Beeson to repair the heat at my home. They replaced a capacitor to the condenser unit (MSRP: $15.48) and invoice was $540.48. I was given a contract upon service, I agreed, signed, and paid in full. The next week (12/1/22) the heating failed. I called Beeson. I spoke with ***, the customer ********************** rep. ** scheduled a visit for that day (12/2) on the basis that it was a return visit for the same problem. I voiced my concern that the previous bill was extremely high for such an inexpensive component and minimal fix. She apologized and reassured me this follow up visit was considered as same problem since exact same fuse on transformer was tripped. They came to my home on 12/2 under a clear disclaimer that **** was not a troubleshooter, but only an installer. He replaced 1x 3 amp fuse and 1x thermostat. ** shook hands and he left. There was never mention of new contract. *** called me and reached my voicemail because I was in virtual meetings (having to make due with work from home again). I have recorded the transcript and she was only checking in to see if heat worked, again, no mention of new contract. On 1/9/23, 38 days after the service, I received an invoice via Email. The invoice ($833.87) forged my signature. This dashed signing is easily distinguishable between my actual signature on the first invoice that was paid out immediately while the technician was still on site. I never saw, heard, agreed to nor acknowledged this invoice until seeing it for the first time on 1/9. I called 3x over next 10 days (phone logs) to question the nature of this invoice. I was told each time from ***, she emailed ******, who would return my call. There was no callback. Rather, 1/30/23 I received a Mechanics Lien through postage mail. I immediately documented everything. On 1/31/23 I missed work again and visited Beeson Mechanical since I could not reach ******. I spoke with ****** in person. 2/17 she emailed saying she finds no reason to stop the lien.