Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Boots

Boot City
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(812) 299-8379Write a Review

About

Overview

Boot City

11800 S US Highway 41

Terre Haute, IN 47802-9506

Get DirectionsView Service Area

BBB Accreditation & Rating

Boot City is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

Join Trusted Businesses

Become BBB Accredited

About This Business

Retail Western Store, Western Clothing, Boots, Jeans, Workwear, Leather Clothing and Accessories

BBB Accredited Since: 4/5/2019

Years in Business: 42

Products and Services

Bandanas, Belt Buckles, Boot Care, Carhartt T-Shirts, Chest Bed, Dresses, Felt Straw/Caps, Flannel Work Wear, Hats, Horse Clocks, Jackets, Jeans, Jewelry, Key Bib, Kid's Boots, Kid's Clothing, Kid's Shoes, Knives, Ladies Boots, Ladies Clothing, Ladies Jeans, Ladies Shoes, Ladies Work Boots, Leather Goods, Mattress, Men's Boots, Men's Clothing, Men's Dress Clothes, Men's Jeans, Men's Shoes, Men's Work Boots, Moccasins & Sandals, Montana Silversmith Belts, Mug, Oil Lamps, Outerwear, Perfume/Cologne, Purses/Wallets, Rubber Boots, Shirts, Shorts, Socks/Gloves/Thermals, Sunglasses, Tack Toys, Tops, Western Boots, Western Shirts, Work Boots

Business Details

Local BBB:
BBB Serving Central Indiana
BBB File Opened:
3/17/2010
Business Started:
6/17/1983
Business Incorporated:
6/17/1983
Type of Entity:
Corporation
Alternate Names:
Rod O'Kelley, Inc.
Business Management:
Ms. Stacey Hutchison, Vice President
Mr. Rod O'Kelley, President

Additional Contact Information

Principal Contacts
Ms. Stacey Hutchison, Vice President
Mr. Rod O'Kelley, President
Customer Contacts
Ms. Stacey Hutchison, Vice President
Fax numbers
Primary Fax: (812) 299-8521
Social Media

Additional Information

Payment methods

Cash, Check, Gift Card, Visa, Master Card, Discove

Refund and Exchange Policy
----Returns---
-Must be accompanied by a receipt for a full cash refund; if there is no receipt then an exchange or store credit will be issued.
-14 Days must pass before receiving a cash refund after writing a check.
-If a credit card is used, then the refund will go back on the original card used; the card must be present.
-6 month Manufacturer Defect on Boot returns will ONLY be exchanged or issued a store credit.
- There is a 3 time maximum return policy per person on all returns and/or defects.
-Any Special Order Items that are canceled will be charged 50% of the original price. NO EXCEPTIONS!
-NO WORN OR WASHED MERCHANDISE WILL BE RETURNED OR EXCHANGED.
-ONLY A STORE CREDIT WILL BE ISSUED FOR SALE ITEMS RETURNED.
Business Categories
Boots, Jewelry Stores, Shoe Repair, Clothing, Womens Clothing, T Shirts, Perfume, Custom Knives, Mens Clothing, Western Clothing, Toys, Leather Clothing, Leather, Sunglasses, Hats, Work Clothing, Purses, Work Gloves, Jeans, Belts

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.