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Find a Location

Rick's Auten Rd. Phillips 66 Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforRick's Auten Rd. Phillips 66 Inc.

    Gas Station
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rick's Auten Rd. Phillips 66 Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      51519 US Highway 933 N, South Bend, IN 46637
      BBB File Opened:
      3/26/2002
      Years in Business:
      32
      Business Started:
      4/1/1992
      Business Management
      • Rick Ferrara, President
      Contact Information

      Principal

      • Rick Ferrara, President

      Customer Contact

      • Rick Ferrara, President
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I had my truck taken to my ex employer to be fixed. I thought I had left on good terms. I needed a transmission put back in my truck. This was March of 2023. Then they say few months later it's in but the computer is dead. It takes them 6 months of back and forth and not putting in a new computer to tell me they just fixed an old one, and now my transmission isn't working. I have been trying to get a final bill to get my truck out and they are giving me the run around not calling me back. I had to buy another vehicle they took so long with my truck. I still would love to have my truck back. I have no idea how to get it back.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anastazia T

      1 star

      03/27/2023

      The owner is not caring towards customers or employee's. I just quit due to the blatant discrimination and disrespect given to me by the owner directly. I've been going through court with a family of stalkers who is constantly sending in videos and letters making false statements to ************ and the owner. I was sent into an anxiety attack first thing before my shift by the owner and was told to do my job, or turn in my keys to the truck, after telling me how dispicable I am for standing up for my rights. No woman should have to fight to get a job in a male-dominant field then be treated like garbage for standing up for their rights. I wasn't allowed to do half the things all the guys were, but I got you TONS of great 5 star ****** reviews.

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      BBB Serving Northern Indiana

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