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Find a Location

Olthof Homes, LLC has 1 locations, listed below.

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    Business ProfileforOlthof Homes, LLC

    Home Builders

    At-a-glance

    Customer Reviews

    2.7/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    For over 50 years, the Olthof family of professionals have been building thousands of quality homes in Northern Indiana.

    Products & Services

    Olthof Homes has create a variety of professionally planned communities that allow you to view nature, bodies of water, walking trails, gardens and parks. All this is waiting for you!

    Business Details

    Location of This Business
    8051 Wicker Ave, Saint John, IN 46373-9390
    BBB File Opened:
    5/15/2003
    Years in Business:
    63
    Business Started:
    1/1/1961
    Business Management
    • Mr. Fritz Olthof, Product Manager
    • Mr. Todd Olthof, Vice President
    Contact Information

    Principal

    • Mr. Todd Olthof, Vice President

    Customer Contact

    • Mr. Fritz Olthof, Product Manager
    Additional Contact Information

    Fax Numbers

    • (219) 558-8959
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We just moved into the house on July 4 2023 and we are having tons of issues to which olthof does NOT want to take care of. They send us subcontractors that are employed by them that give us excuses are poor recommendations so they dont have to replace anything. 1st, The water pressure is awful, they have us at the bare minimum 58 psi which means you cannot do two things at once such as shower and run the dishwasher. The sprinkler system doesnt cover the whole yard bc of the pressure. We should be at least 70 psi! Olthof could have put in a booster pump but no so its 1800 for that! American water told us that the builder should have installed boosters since we are so far from the water main. Now the main issue, we have had 4 teams out to discuss our heating and cooling and they all agreed with the exception of olthof that we are grossly undersized on our furnace and the hvac. We have 21 vents and We have a 3 ton ac and should have a 4 ton! Olthof heard our concerns and recommended the cheapest filters instead of the expensive ones which will eventually destroy our coils! Terrible advice! I am beyond disappointed. Olthof also did not install our fresh air intake into our furnace either! This will cost 20k minimum to fix otherwise the house will never cool or heat properly. This builder cuts so many corners to save money its just ridiculous! We are furious
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    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nate G

    1 star

    04/10/2024

    Olthof Homes is the worst builder I have ever seen. They refuse to accept responsibility for their work, are poor communicators and liars. Our home is in ***********************. Here's the bullet points of the issues:- Our driveway concrete began to crack and flake after 1 winter. They refused to repair it citing salt damage. Again, it was only 1 year old, we don't use salt, they had no evidence to the contrary. Not the only one this happened to.- Our soil was such poor quality. They said, "it's highly organic top soil", which it was not. They took it from the pile down the street. It's just ***** What a silly thing to lie about.- Their builder threw garbage around all their worksites and it blew all over the neighborhood. Took a report to the city to get them to do anything.- My floor boards were of poor quality with many of them needing replacing.- The hardware on our toilet (no joke) exploded and caused thousands of dollars in damage to my house. This is because they used cheap, plastic hardware on our fixtures and never offered any upgrade or warning. We were in tears from all the damage and clean-up. My children suffered the most as their rooms were damaged from the flooding. It went down 3 levels. Could have been prevented if they had gotten an industry standard part or made it policy to never allow such cheap hardware to be used.Bottom line, this company is awful. Borderline evil. Stay far away from them. They can take me to court if they want to me a liar. Hope they change. And fast. For the sake of everyone wanting a piece of the American Dream.

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