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Find a Location

Five Star Remodeling LLC has 1 locations, listed below.

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    Business ProfileforFive Star Remodeling LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/11/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2758 Willowdale Rd, Portage, IN 46368-2844
    BBB File Opened:
    2/28/2022
    Years in Business:
    5
    Business Started:
    7/1/2018
    Business Started Locally:
    7/1/2018
    Business Incorporated:
    12/25/2018
    Accredited Since:
    3/11/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Lester Blumberg, Assistant Project Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    5-Star ******************************** painted my kitchen door & rebuilt roof by fireplace for $5150. Owner gave 5-year warranty on job. I had painted my door a very light yellow many years ago & wanted it painted white. Owner assured me my kitchen door would be removed & would be laid flat to assure that paint job would not run. He also said door would be primed before final coat applied. Fall of 2022, the painter removed door, propped it up against his truck bed outside, took a wide paint brush & rolled on the white coat of paint without prepping it. Now door has coat of white paint which ran & has shadows of yellow paint in some areas on inside. The owner came out & said he would make it right. He mentioned sanding metal door & repainting it or will pay half for a preprinted door. The owner then sent someone out and he said door was piece of junk & should never have been painted. The owner now says door is a piece of junk & should be replaced. I do have 2 small dents on garage side of metal door but otherwise the 6-panel metal door is in good shape except for his paint job. I also just sanded the 2 small dents to apply metal filler. The white paint that was applied to door by Five Star peeled off at location of **********. I called the owner today. He now says door is a piece of junk & should never have been painted. He said he will return $200 to me to get another painter to paint it or pay half on new door that is already painted. I now need to decide which path to take. Regarding leak on ceiling near fireplace. The ceiling drywall seam opens when it rains & closes when drywall dries. He said he could correct leak by building cricket on roof near fireplace. Again 5-year warranty. Now opening in ceiling is wider than before cricket was built. The owner came out & said he would correct it. Owner now says total roof is in bad shape and needs to be replaced. New roof was done on 10/07. Mainly he isn't going to honor his 5-year contract. Having problems uploading.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg M

    5 stars

    12/05/2023

    Five Star did a roofing job for me. The people were great to work with as they took the time to explain everything clearly. There was a couple of hiccups during the installation but on both a Saturday and a Sunday when I called and left a message, I received a return call within 5 or 10 minutes and the issues were resolved quickly and to my satisfaction. Overall, they were responsive, gave a fair price for the work, and did excellent work. Great company to work with and will do so again if I have any upcoming projects.

    Local BBB

    BBB Serving Northern Indiana

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