Business ProfileforKentuckiana Moving Company - Long Distance Movers / Long Distance Moving Company

A Rep (*****) provided an estimate for moving furniture (1 truck/2 movers/6 h 30m/$815 max) scheduled move date 2/10. I was assured no issue to move a sleep number bed, experienced movers, all furniture would be wrapped, and disassembled/reassembled accordingly. Movers showed up without tools (had to provide), no furniture wrapped resulting in gauges on some furniture, missing items from drawers I was told I did not have to empty, and worst of all, an inoperable sleep number bed set up a foot away from the wall. Movers spent 4 and a half hours just on the sleep number bed due to lack of experience with these types of beds. As a result, the move lasted more than 10 h in which I got discounted for only 2 h 15 min totaling $980. This time didn't include full reassemble of furniture. I asked them to put many items in garage to avoid being billed even more time. I was advised another Rep would contact me to correct the issue with the sleep number bed. No call from the Rep so I called them (Dillard Coleman), and he stated he would come out same week and instead has ignored all calls and texts. I have since contacted Sleep Number to come out and evaluate/reassemble my bed costing me an additional $265. I have witnesses (friends and spouse) who were present during this move.