Business ProfileforHyperCars

This business won't stand accountable for their mistakes!! Went to look at and potentially purchase a 2015 ford f250 super duty from these folks on 4/1/24 and simply asked for an inspection and left them an out the door purchase offer and was told they would let me know in a couple of days for how quickly they could get an inspection and accept or counter offer.. which for the record was told it had been through shop and cleaned up. Which was not the case. Checked status on 4/2/2024 and spoke to a different person named *** and was told that the process was not followed through by there standard protocol and was told that a none refundable $500 deposit was to be collected to hold any vehicle for 7 days which I was never told about. Each day since 4/1 contact was made with dealership and never a deposit mentioned. Spoke with dealership AM on 4/4 and was told still waiting on truck to return for service/ inspection and at 3:34pm was asked to contact them and called them and was advised I can call the garage where truck was to see about information on inspection and also told me they are reducing price by $1k because it needs tires and was given a new out the door price and at 4:05pm contacted garage was told inspection was all good and called ***** back at dealership at 4:13 pm to see what I needed to do and she wanted to pay the $500 deposit and agreed to do so but would not process and 4:56pm received a call from ***** stating a online deposit was being made by another customer and I was not able procede any further because of this other deposit. Called and talked to ***** the general manager.. which is also one the people that helped me on Monday 4/1 and said nothing about a deposit and refused to address and correct this situation and stated he did everything correct..which is not correct at all! And I requested to speak to the owner and he refused to do that as well and said he would mention to owner and may or may not get a call back and the owner was there.